253 products
Lindsay Hair Pin
Pearly hair pin adding the sweet touch to your special occasion or to complete your casual wear. Perfect for brides, bridesmaids, holiday party, and any special occasions.
DETAILS:
COLOR: SILVER & GOLD
LENGTH: 5"
WIDTH: 3.5"
ASSEMBLED IN USA
IMPORTED MATERIALS
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Scattered Crystal and Rhinestones Headpiece
This opulent hairpiece is styled with scattered leaves rhinestones that gives a elegant and glamour touch.
DETAILS:
12" L, 2" W
Crystals and steel in SILVER color
ASSEMBLED IN USA
IMPORTED MATERIALS
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Classic All Pearls Headpiece
Create a classic, elegant look with this all pearl headpiece for a minimalist finishing touch.
Details:
Toddler: 12.5" L, 0.5" W
Kids: 14.5" L, 0.5" W
Adult: 19.5" L, 0.5" W
All Pearls
ASSEMBLED IN USA
IMPORTED MATERIALS
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Classic All Pearls Headpiece with Silver Beads
Create a classic, elegant look with this all pearl headpiece for a minimalist finishing touch.
Details:
Toddler: 12.5" L, 0.5" W
Kids: 14.5" L, 0.5" W
Adult: 19.5" L, 0.5" W
All Pearls
ASSEMBLED IN USA
IMPORTED MATERIALS
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Classic All Pearls Headpiece with Gold Beads
Create a classic, elegant look with this all pearl headpiece for a minimalist finishing touch.
Details:
Toddler: 12.5" L, 0.5" W
Kids: 14.5" L, 0.5" W
Adult: 19.5" L, 0.5" W
All Pearls
ASSEMBLED IN USA
IMPORTED MATERIALS
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Elegant Pearl and Crystal Hairpiece
An elegant floral sprays combine with pearls and glimmering crystals. A perfect touch for many bridal hair styles: up-do, half-up, or hair down.
Details:
9" L, 1,5" W
Pearls, Crystals and Steel in ROSE GOLD or SILVER
Imported
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Vintage Headpiece with Floral and Rhinestones
This item is FINAL SALE. No exchange or refund.
This vintage vine headpiece is accented with floral and scattered rhinestone for more shimmering accent. It adds a perfect touch to a classic up-do or loose waves.
Details:
15.5" L, 1,5" W
Crystals and steel in GOLD, ROSE GOLD, and SILVER color
Importe
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Gold Pearl Hair Vine
A lightweight hair piece with pearls in gold color strap is easy to style for any bridal hairstyle.
Details:
15" L, 1" W
Pearls and Steel in GOLD color
Imported
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Pearl Leaves Vine Branch
This headpiece is designed with pearls in hand-wired leaves branch style. It gives a classic look for most hairstyles. Perfect for brides, bridesmaids, prom night, date night, and any special occassions.
DETAILS:
13" L, 2" W
COLOR: SILVER and GOLD
ASSEMBLED IN USA
IMPORTED MATERIALS
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Pearl Hair Comb with Rhinestones in Silver
This pearl hair comb is styled with scattered rhinestones that lends a subtle sparkle and gorgeous detail.
Details:
6.35" L, 0.75" W
Pearls, Rhinestones, and Steel in SILVER color
Imported
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Delicate Silver Crystals with Leaves Rhinestones
A lightweight hair piece of pearls and crystal combination, perfected with embellished rhinestones leaves perfect for topping a simple modern look. Perfect for wedding, bridesmaids, prom night, and any special occassions.
DETAILS:
MEASUREMENT: 14" L, 0.75" W
MATERIALS: Pearls, Crystal, Rhinestones, and Steel in Silver color
Imported
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Floral Rhinestones Barrette
Sparkling floral rhinestones barrette adding an elegance to your special occasion. Perfect for bridal hair accessories, bridesmaids gift, wedding gift, mother of the bride/groom, birthday party, holiday party, prom night, or any special occasions.
*** Matching jewels on shoes are also available on separate listing ***
DETAILS:
- COLOR: SILVER and GOLD
- LENGTH: 3.5 INCHES
- HANDMADE IN USA
- IMPORTED MATERIALS
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Floral Rhinestones Hair Comb
Sparkling floral rhinestones hair comb adding an elegance to your special occasion. Perfect for bridal hair accessories, bridesmaids gift, wedding gift, mother of the bride/groom, birthday party, holiday party, prom night, or any special occasions.
*** Matching jewels on shoes are also available on separate listing ***
DETAILS:
- COLOR: SILVER
- LENGTH: 3.5 INCHES
- HANDMADE IN USA
- IMPORTED MATERIALS
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Delilah Earrings
Dress up any look with these glamorous teardrop rhinestone earrings
DETAILS:
COLOR: SILVER/ROSE GOLD
LENGTH: 1 INCH
IMPORTED MATERIALS
This item is FINAL SALE. No exchange or refund.
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Clarissa Earrings
Dress up any look with these glamorous teardrop rhinestone earrings
DETAILS:
COLOR: SILVER/ROSE GOLD
LENGTH: 1 INCH
IMPORTED MATERIALS
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Daisy Earrings
These vintage-inspired rhinestone dangle earrings add some glitz and glam to your look
DETAILS:
COLOR: SILVER/ROSE GOLD
LENGTH: 2 INCHES
IMPORTED MATERIALS
This item is FINAL SALE. No exchange or refund.
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Alana Earrings
Add some sparkle with these delicate rhinestone drop earrings. Perfect to complete your formal or casual style, date night, wedding, bridesmaids, holiday party, and any special occasions.
DETAILS:
COLOR: SILVER/ROSE GOLD
LENGTH: 1 INCH
IMPORTED MATERIALS
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Laurel Earrings
Dazzle in these gorgeous floral chandelier earrings. Perfect to complement your look for party, wedding, prom night, and any special occasions.
DETAILS:
COLOR: SILVER/ROSE GOLD
LENGTH: 3 INCHES
IMPORTED MATERIALS
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Satin Evening Clutch with Tulle Bow
This satin lace envelop wedding clutch creates a simple yet elegant look. Adorned with matching color tulle bow to create a beautiful complement to your bridal gown, evening dress, casual dress, and a perfect ensemble for wedding parties, or any special occasions.
DETAILS:
- Colors Available: White, Ivory, Black, Dusty Pink, Navy, Burgundy, Champagne
- Magnetic closure
- Measurement: 8.75" (L) x 4.5" (H) x 2" (W)
- Optional drop-in silver chain strap
- Interior wall pocket
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Satin Evening Clutch
This smooth satin envelop wedding clutch creates a simple yet elegant look. A beautiful complement to your bridal gown, evening dress, casual dress, and a perfect ensemble for wedding parties, or any special occasions.
DETAILS:
- Colors Available: Black, Burgundy, Champagne, Dusty Pink, Ivory, Light Blue, Navy, and White
- Measurement: 8.75" (L) x 4.5" (H) x 2" (W)
- Magnetic closure
- Optional drop-in silver chain strap
- Interior wall pocket
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Josephine Earrings
Complete your look with these simple and classy dangle rhinestone earrings
DETAILS:
COLOR: SILVER/ROSE GOLD
LENGTH: 1.5 INCHES
IMPORTED MATERIALS
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Christine Earrings
Complete your look with these simple & classy dangle rhinestone earrings
DETAILS:
COLOR: SILVER
LENGTH: 1.5 INCHES
IMPORTED MATERIALS
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Alyssa Earrings
These simple and dainty dangle pearl earrings are perfect to pair with a classy updo. Perfect for wedding, bridesmaids, date night, prom, holiday party, and any special occasions.
DETAILS:
COLOR: GOLD
LENGTH: 3 INCHES
IMPORTED MATERIALS
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Long Tail Satin Hair Bows
Satin bows with long tail to match the bows on our shoes collection or to wear alone to elevate a hairstyle, adding a touch of femininity, elegance, or playfulness. Satin fabric bow is attached on alligator clip makes it easy to secure the bow in the hair. These bows are versatile accessories suitable for flower girls, birthday party, wedding party, prom, bridesmaids, or any special occasions.
DETAILS:
- Length: 5 inches
- Tail length: 6 inches
- Clip: alligator clip
- Handmade in USA
- Imported Materials
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Long Tail Satin Hair Bows
Satin bows with LONG TAIL to match the bows on our popular glitter shoes collection or to wear alone for more girly look. You can purchase these bows as a SINGLE hair clips. Satin fabric bow on alligator clip.
DETAILS:
- Length: 5 inches
- Tail length: 6 inches
- MADE IN USA
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Pearls Necklace with Rhinestones
Elegant elastic ivory pearls necklace with GOLD or SILVER beads and clear rhinestones.
This listing is only for 1 necklace. Great for bride or for bridesmaids' gift to wear on the wedding day.
DETAILS:
- Necklace: approximately 20-21 inches
*** it can stretch to match wrist or neck larger due to the the elastic ***
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Pearls Necklace with Satin Bow
Elegant elastic ivory pearls necklace with GOLD or SILVER beads and satin bow.
This listing is only for 1 necklace. Great for bride or for bridesmaids' gift to wear on the wedding day.
DETAILS:
- Necklace: approximately 20-21 inches
*** it can stretch to match wrist or neck larger due to the the elastic ***
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
All Pearls Bracelet with Monogram Initial
All time classic pearls bracelet with added initial to complete your look. Choose from silver, rose gold, or gold initials to match with your personality and give a modern touch on a traditional style.
Great for bride or for birthday gifts, flower girls, brides or or bridesmaids to wear on the wedding day.
** Please put the preferred letter initial on notes upon checkout **
This listing is only for 1 bracelet.
Bracelet is measured to approximately 7 - 8 inches, however, it can stretch to match wrist larger due to the the elastic.
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Pearls Bracelet with Monogram Initial
All time classic pearls bracelet with added initial to complete your look. Choose from silver or gold beads with matching initials to give a modern touch on a traditional style.
Great for bride or for birthday gifts, flower girls, brides or or bridesmaids to wear on the wedding day.
** Please put the preferred letter initial on notes upon checkout **
This listing is only for 1 bracelet.
Bracelet is measured to approximately 7 - 8 inches, however, it can stretch to match wrist larger due to the the elastic.
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Pearls Bracelet with Satin Bow
Elegant elastic ivory pearls bracelet with beads and clear rhinestones with satin ribbon bow. Available is Silver and Gold beads in between pearls.
This listing is only for 1 bracelet. Great for bride, bridesmaids, flower girls gift to wear on the wedding day.
Bracelet is measured to approximately 7 - 8 inches, however, it can stretch to match wrist larger due to the the elastic.
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Pearls Bracelet with Satin Bow
Elegant elastic ivory pearls bracelet with beads and clear rhinestones with satin ribbon bow. Available is Silver and Gold beads in between pearls.
This listing is only for 1 bracelet. Great for bride, bridesmaids, flower girls gift to wear on the wedding day.
Bracelet is measured to approximately 7 - 8 inches, however, it can stretch to match wrist larger due to the the elastic.
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Pearls Bracelet with Silver Rhinestones
Elegant elastic ivory pearls bracelet with ornaments and clear rhinestones. Also available in Gold ornaments.
This listing is only for 1 bracelet. Great for bride or for bridesmaids' gift to wear on the wedding day.
Bracelet is measured to approximately 7 - 8 inches, however, it can stretch to match wrist larger due to the the elastic.
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Pearls Bracelet with Gold Rhinestones
Elegant elastic ivory pearls bracelet with ornaments and clear rhinestones. Also available is Silver ornaments.
This listing is only for 1 bracelet. Great for bride or for bridesmaids' gift to wear on the wedding day.
Bracelet is measured to approximately 7 - 8 inches, however, it can stretch to match wrist larger due to the the elastic.
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Pearls Bracelet with Rhinestones
Elegant elastic ivory pearls bracelet.
This listing is only for 1 bracelet. Great for bride or for bridesmaids' gift to wear on the wedding day.
Bracelet is measured to approximately 7 - 8 inches, however, it can stretch to match wrist larger due to the the elastic.
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
All Pearls Bracelet for Women and Kids
Elegant elastic ivory pearls bracelet.
This listing is only for 1 bracelet. Great for bride or for bridesmaids' gift to wear on the wedding day.
Bracelet is measured to approximately 7 - 8 inches, however, it can stretch to match wrist larger due to the the elastic.
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Mini Pearls Shoe Clips
Mini pearl shoe clips to add elegance and style to any shoes. Perfect gift for bridesmaids, brides or anyone who’s looking to dazzle!
DETAILS:
COLOR: BEIGE
ASSEMBLED IN USA
IMPORTED MATERIALS
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Red Grosgrain Bow Hair Clip or Shoe Clip
Grosgrain bows can be ordered as HAIR CLIP OR SHOE CLIP.
As HAIR BOW - to match the bows on our satin mary jane shoes collection or to wear alone for more girly look. Grosgrain bow on alligator clip.
As SHOE CLIP - you can use on any shoes. Turning a plain style to something fresh and unique.
Details:
Small Bow: 2.5 inches
Medium Bow: 3 inches
HAIR CLIP: 1 pc
SHOE CLIPS: Set of 2 (1 pair)
*** WE HAVE AVAILABLE IN SMALL & MEDIUM SIZE BOW, PLEASE CHOOSE SIZE AT CHECKOUT ***
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Black Grosgrain Bow Hair Clip or Shoe Clip
Grosgrain bows can be ordered as HAIR CLIP OR SHOE CLIP.
As HAIR BOW - to match the bows on our satin mary jane shoes collection or to wear alone for more girly look. Grosgrain bow on alligator clip.
As SHOE CLIP - you can use on any shoes. Turning a plain style to something fresh and unique.
Details:
Small Bow: 2.5 inches
Medium Bow: 3 inches
HAIR CLIP: 1 pc
SHOE CLIPS: Set of 2 (1 pair)
*** WE HAVE AVAILABLE IN SMALL & MEDIUM SIZE BOW, PLEASE CHOOSE SIZE AT CHECKOUT ***
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Navy Grosgrain Bow Hair Clip or Shoe Clip
Grosgrain bows can be ordered as HAIR CLIP OR SHOE CLIP.
As HAIR BOW - to match the bows on our satin mary jane shoes collection or to wear alone for more girly look. Grosgrain bow on alligator clip.
As SHOE CLIP - you can use on any shoes. Turning a plain style to something fresh and unique.
Details:
Small Bow: 2.5 inches
Medium Bow: 3 inches
HAIR CLIP: 1 pc
SHOE CLIPS: Set of 2 (1 pair)
*** WE HAVE AVAILABLE IN SMALL & MEDIUM SIZE BOW, PLEASE CHOOSE SIZE AT CHECKOUT ***
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Gray Grosgrain Bow Hair Clip or Shoe Clip
Grosgrain bows can be ordered as HAIR CLIP OR SHOE CLIP.
As HAIR BOW - to match the bows on our satin mary jane shoes collection or to wear alone for more girly look. Grosgrain bow on alligator clip.
As SHOE CLIP - you can use on any shoes. Turning a plain style to something fresh and unique.
Details:
Small Bow: 2.5 inches
Medium Bow: 3 inches
HAIR CLIP: 1 pc
SHOE CLIPS: Set of 2 (1 pair)
*** WE HAVE AVAILABLE IN SMALL & MEDIUM SIZE BOW, PLEASE CHOOSE SIZE AT CHECKOUT ***
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Rhinestones Flower Sprays Hair Comb
This sprays hair comb is filled with sparkling rhinestones. This style is a perfect adornment up-do, half up, or can be worn to the side or at the back
DETAILS:
Measurement: 5.75" L x 3" W
Rhinestones and steel in GOLD or SILVER color
Imported
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Crystal and Rhinestones Vine Sprays Hair Comb
This vine sprays hair comb is filled with sparkling rhinestones and delicate crystal. This style is a perfect adornment up-do, half up, or can be worn to the side or at the back
Details:
7.75" L, 3.25" W
Rhinestones, crystal, and steel in SILVER color
Imported
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Flower Rhinestones Mini Hair Comb
Mini hair comb with sparkling rhinestones. This style is a perfect adornment up-do, half up, or can be worn to the side or at the back
Details:
4.5" L, 2.25" W
Rhinestones and steel in SILVER color
Imported
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Flower Rhinestones with Pearls Mini Hair Comb
This item is FINAL SALE. No exchange or refund.
Mini floral hair comb with pearls and added embellished rhinestones accent. This style is a perfect adornment up-do, half up, or can be worn to the side or at the back
Details:
4" L, 2.25" W
Rhinestones, pearls, and steel in SILVER color
Imported
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Rectangular Mini Hair Comb
This item is FINAL SALE. No exchange or refund.
Sparkling rhinestones hair comb adding the perfect elegance to your special occasion.
DETAILS:
COLOR: SILVER
LENGTH: 1.5 INCHES
ASSEMBLED IN USA
IMPORTED MATERIALS
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Cluster Teardrops Mini Hair Comb
Sparkling cluster of teardrop shapes rhinestones hair comb adding the perfect elegance to your special occasion.
DETAILS:
COLOR: SILVER
LENGTH: 1.5 INCHES
ASSEMBLED IN USA
IMPORTED MATERIALS
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Pearls Mini Hair Comb
Dazzling pearls and rhinestones hair comb adding the perfect elegance to your special occasion.
DETAILS:
COLOR: WHITE/ SILVER
LENGTH: 1.75 INCHES
ASSEMBLED IN USA
IMPORTED MATERIALS
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Gems Cluster Mini Hair Comb
Cluster of gem rhinestones hair comb adding the perfect elegance to your special occasion.
DETAILS:
COLOR: SILVER
LENGTH: 2.25 INCHES
ASSEMBLED IN USA
IMPORTED MATERIALS
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Butterfly Jeweled Hair Comb
Sparkling butterfly rhinestones hair comb adding an elegance to your special occasion. Perfect for bridal hair accessories, bridesmaids gift, wedding gift, mother of the bride/groom, birthday party, holiday party, prom night, or any special occasions.
DETAILS:
COLOR: SILVER and GOLD
LENGTH: 3.5 INCHES
HANDMADE IN USA
IMPORTED MATERIALS
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Jeweled Metal Shoe Clips
Jeweled shoe clips to add shiny and sparkly to any shoes. Perfect gift for bridesmaids, brides or anyone who’s looking to dazzle!
*** ALSO AVAILABLE AS HAIR COMB ACCESSORIES ***
DETAILS:
COLOR: SILVER
ASSEMBLED IN USA
IMPORTED MATERIALS
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Aria Teardrop Shoe Clips
This pearl and crystal teardrop shape shoe clips will definitely add elegance and style to any shoes. Perfect for prom, wedding party, birthday party, or as gift for bridesmaids, brides, and anyone who’s looking to dazzle!
DETAILS:
ASSEMBLED IN USA
IMPORTED MATERIALS
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Butterfly Tulle Bow Hair Clip or Shoe Clips with Scattered Pearls
This listing is for hair bow and shoe clips. Soft tulle bow topped with Scattered pearls hair clip. Perfect for wedding, communion, birthday parties or any special events.
Tulle bow is attached on grosgrain fabric bow on alligator clip or on a soft elastic nude nylon headband. Shoe clips will come in 1 pair of bow.
DETAILS:
Colors available: White and Ivory
X-Small Size: L 2.5" x W 2"
Small Size: L 4" x W 3.5"
Large Size: L 5.5” x W 4.5”
Handmade in the USA
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Tuxedo Tulle Bow Hair Clip or Shoe Clips with Scattered Pearls
This listing is for hair bow and shoe clips. Soft tulle bow topped with Scattered pearls hair clip. Bow is also available without pearls. Perfect for wedding, communion, birthday parties or any special events.
Tulle bow is attached on grosgrain fabric bow on alligator clip or on a soft elastic nude nylon headband. Shoe clips will come in 1 pair of bow.
DETAILS:
Colors available: White and Ivory
Small Size: L 4" x W 3"
Large Size: L 5.5” x W 4.5”
Handmade in the USA
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Tuxedo Tulle Bow Hair Clip or Shoe Clips
This listing is for soft tulle hair bow and shoe clips. Perfect for wedding, communion, birthday parties or any special events.
Tulle bow is attached on grosgrain fabric bow on alligator clip or on a soft elastic nude nylon headband. Shoe clips will come in 1 pair of bow.
DETAILS:
Colors available: White and Ivory
Size: L 4" x W 3"
Size: L 5.5” x W 4.5”
Handmade in the USA
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Long Tail Tulle Bow Hair Clip
Soft tulle bow with tail will be a charming addition for any outfit. Perfect for wedding, communion, birthday parties or any special events. Tulle bow is attached on grosgrain fabric bow on alligator clip.
DETAILS:
Colors available: White and Ivory
Bow Size: L 3.75” x W 1.5”
Tail Length: 8”
Handmade in the USA
This listing is for 1pc hair clip
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Butterfly Tulle Bow Hair Clips or Shoe Clips - Navy, Wine, Silver Bow
This listing is for soft tulle hair bow and shoe clips. Perfect for wedding, communion, birthday parties or any special events.
Tulle bow is attached on grosgrain fabric bow on alligator clip or on a soft elastic nude nylon headband. Shoe clips will come in 1 pair of bow.
DETAILS:
Colors available: Navy, Wine, Silver
X-Small Size: L 2.5" x W 2"
Small Size: L 4" x W 3.5"
Large Size: L 5.5” x W 4.5”
Handmade in the USA
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Sheer Organza Bow Hair Clips
Satin bows to match the bows on our popular glitter shoes collection or to wear alone for more girly look. You can purchase these bows as a SINGLE hair clips. Tulle bow is attached on grosgrain fabric bow on alligator clip or on a soft elastic nude nylon headband.
DETAIL:
- Measurement: SMALL: 4.25 INCHES / LARGE: 4.75 INCHES
- Clip: alligator clip
- Handmade in the USA
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Long Tail Chiffon Hair Bows
Satin bows with LONG TAIL to match the bows on our popular glitter shoes collection or to wear alone for more girly look. You can purchase these bows as a SINGLE hair clips. Satin fabric bow on alligator clip.
DETAILS:
- Length: 5 inches
- Tail length: 6 inches
- MADE IN USA
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.