All sale items are FINAL SALE, no returns or exchanges.
154 products
Soft Blush Satin Pointy Toe Pump Low Heel
Pointy toe with low heels pump to add simplicity and elegance for any occasion. Easy slip on with comfort or bride and wedding party. Perfect for wedding, bridesmaids, prom night, date night, and any special occasions.
DETAILS:
HEEL HEIGHT: 2.25 Inches
COLORS AVAILABLE:, Navy, Burgundy, Light Blue, Soft Blush, White, Champagne, and Ivory
UPPER: Synthetic upper and lining
MATERIALS: Mandmade outsole
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Soft Blush Satin Pointy Toe Pump Low Heel with Satin Bow
Pointy toe pump with low heels and added satin bow creates a simple and sweet style for your special occasion. Easy slip on with comfort or bride and wedding party. Perfect for wedding, bridesmaids, prom night, date night, and any special occasions.
DETAILS:
HEEL HEIGHT: 2.25 Inches
COLORS AVAILABLE:, Navy, Burgundy, Light Blue, Soft Blush, White, Champagne, and Ivory
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Satin Round Toe Evening Flats
Contemporary and refined designed ballet inspired flats. This smooth satin round toe flat brings comfortable simplicity and elegance. Perfect to wear all year long for fall or summer weddings as bridesmaids or junior bridesmaids shoes, holiday, or everyday classic wear. Available in 9 colors.
DETAILS:
COLORS AVAILABLE: Black, Burgundy, Champagne, Dusty Pink, Hunter Green, Ivory, Light Blue, Navy, and White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: CASSIE
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Satin Round Toe Evening Flats
Contemporary and refined designed ballet inspired flats. This smooth satin round toe flat brings comfortable simplicity and elegance. Perfect to wear all year long for fall or summer weddings as bridesmaids or junior bridesmaids shoes, bridal party, holiday, or romantic date. Available in 9 colors.
DETAILS:
COLORS AVAILABLE: Black, Burgundy, Champagne, Dusty Pink, Hunter Green, Ivory, Light Blue, Navy, and White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: CASSIE
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Satin Round Toe Flats for Brides
Contemporary and refined designed ballet inspired wedding flats. This smooth satin round toe flat brings comfortable simplicity and elegance to your wedding ceremony and/or reception, bridal party, date night, or everyday fancy wear. Available in 9 colors
DETAILS:
COLORS AVAILABLE: Black, Burgundy, Champagne, Dusty Pink, Hunter Green, Ivory, Light Blue, Navy, and White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE: CASSIE
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Burgundy Satin Block Heel with Ankle Strap
An all-time classic and elegant style with simplicity of satin heels and removable ankle strap. Perfect for brides, bridesmaids, prom night, date night, holiday party, and any special occasions.
DETAILS:
HEEL HEIGHT: 3 inches
COLORS AVAILABLE: Champagne, White, Ivory, Navy, Burgundy, and Light Blue
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Burgundy Satin Block Heel with Wrapped Satin Tie
Satin block heel with satin ribbon ankle tie. Beautiful and yet looks fun and dramatic. Perfect for brides, bridesmaids, prom night, date night, holiday party, and any special occasions.
DETAILS:
HEEL HEIGHT: 3 inches
COLORS AVAILABLE: Champagne, White, Ivory, Navy, Burgundy, and Light Blue
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Champagne Satin Block Heel with Ankle Strap
An all-time classic and elegant style with simplicity of satin heels and removable ankle strap.
DETAILS:
HEEL HEIGHT: 3 inches
COLORS AVAILABLE: Champagne, White, Ivory, Navy, Burgundy, and Light Blue
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: SARAH
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Champagne Satin Block Heel with Wrapped Satin Tie
Satin block heel with satin ribbon ankle tie. Beautiful and yet looks fun and dramatic.
DETAILS:
HEEL HEIGHT: 3 inches
COLORS AVAILABLE: Champagne, White, Ivory, Navy, Burgundy, and Light Blue
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: SARAH
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Burgundy Satin Pointy Toe Pump Low Heel with Satin Bow
Pointy toe pump with low heels and added satin bow creates a simple and sweet style for your special day. Easy slip on with comfort for bride and wedding party. Perfect for wedding, bridesmaids, prom night, date night, and any special occasions.
DETAILS:
HEEL HEIGHT: 2.25 Inches
COLORS AVAILABLE:, Navy, Burgundy, Light Blue, Soft Blush, White, Champagne, and Ivory
UPPER: Synthetic upper and lining
MATERIALS: Mandmade outsole
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Faux Fur Slide Flat Sandals with Small Pearls Applique
Slip into comfy faux fur slide flat sandals with a small Pearls appliqué, your feet will thank you! It's the perfect bride and bridesmaids slippers on her wedding day while getting ready or even for the after party to dance the night away. Great gift for bridal shower and to be worn after the wedding day.
DETAILS:
COLORS AVAILABLE: White and Ivory
UPPER: Faux Fur
MATERIALS: Manmade outsole
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Satin Slip on Sandals
Classic slide flat sandals for casual and dressy look. Simple and easy wear for brides, bridesmaids and wedding parties.
DETAILS:
COLORS AVAILABLE: Ivory, Light Blue, White, Pink, and Champagne
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: EVELYN
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Satin Slip on Sandals with Satin Bow
Classic slide flat sandals for casual and dressy look with added SATIN BOW. Simple and easy wear for brides, bridesmaids and wedding parties.
DETAILS:
COLORS AVAILABLE: Ivory, Light Blue, White, Pink, and Champagne
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: EVELYN
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Pink Satin Slip on Sandals with Small Rhinestones Applique
Classic slide flat sandals combined with small rhinestones appliqué is perfect to create a statement for casual and dressy look. Simple and easy wear for brides, bridesmaids and wedding parties.
DETAILS:
COLORS AVAILABLE: Ivory, Light Blue, White, Pink, and Champagne
UPPER: Synthetic upper and lining
MATERIALS: Mandmade outsole
STYLE NAME: EVELYN
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Satin Slide Sandals with Allover Chiffon Flowers
Elegant slide flat sandals for casual and dressy look with added allover chiffon flowers. Simple and easy wear for brides, bridesmaids and/ or wedding parties.
DETAILS:
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: EVELYN
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Marquise Rhinestone Pump Evening Shoes
Crochet Lace Wedding Collection. Vintage inspired pointed toe crochet lace with added laurel vine marquise rhinestone. Sparkle and shine bright like a diamond. Perfect for evening wear, as a bridal party, or special events.
DETAILS:
HEELS: 3 inches
COLORS AVAILABLE: White, Ivory, Dusty Pink, Light Blue, Navy, and Black
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
ORIGIN: Imported
STYLE NAME: KATE
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Black Evening Flat Lace Up
Smooth satin round toe flat. Inspired by a contemporary and refined designed ballet flat. Style as a lace up traditional ballet slipper (ballerina) or delicately loop the ribbons around the ankle and tie into an oversized bow. Choose from silky satin ribbon or sheer ribbon ties. The perfect shoe for a fall or summer wedding, bridesmaids, bridal parties, holiday, or evening shoes.
*** YOU CAN ALSO CHOOSE STYLE OF ANKLE STRAP AT CHECKOUT***
DETAILS:
COLORS AVAILABLE: Black, Burgundy, Champagne, Dusty Pink, Hunter Green, Ivory, Light Blue, Navy, and White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: CASSIE
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Black Round Toe Evening Flat with Pearl Strap
Inspired by a contemporary and refined ballet style flat. Classic silky satin round toe flat with added pearls strap details brings a elevated elegance. Choose from pearl/gold, pearl/silver, or all pearls ankle straps to match with your bridal look. The luminous pearls makes this a classy and elegant shoes for fall or summer wedding, holiday parties, evening wear, or romantic date.
*** YOU CAN ALSO CHOOSE STYLE OF PEARLS ANKLE STRAP AT CHECKOUT***
DETAILS:
COLORS AVAILABLE: Black, Burgundy, Champagne, Dusty Pink, Hunter Green, Ivory, Light Blue, Navy, and White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: CASSIE
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Burgundy Evening Flat Lace Up
Smooth satin round toe flat. Inspired by a contemporary and refined designed ballet flat. Style as a lace up traditional ballet slipper (ballerina) or delicately loop the ribbons around the ankle and tie into an oversized bow. Choose from silky satin ribbon or sheer ribbon ties. The perfect shoe for a fall or summer wedding, bridesmaids, holiday parties, or evening shoes.
*** YOU CAN ALSO CHOOSE STYLE OF ANKLE STRAP AT CHECKOUT***
DETAILS:
COLORS AVAILABLE: Black, Burgundy, Champagne, Dusty Pink, Hunter Green, Ivory, Light Blue, Navy, and White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: CASSIE
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Burgundy Round Toe Evening Flat with Pearl Strap
Inspired by a contemporary and refined ballet style flat. Classic silky satin round toe flat with added pearls strap details brings a elevated elegance. Choose from pearl/gold, pearl/silver, or all pearls ankle straps to match with your bridal look. The luminous pearls makes this a classy and elegant shoes for fall or summer wedding, bridesmaids, holiday party, evening wear, or romantic date.
*** YOU CAN ALSO CHOOSE STYLE OF PEARLS ANKLE STRAP AT CHECKOUT***
DETAILS:
COLORS AVAILABLE: Black, Burgundy, Champagne, Dusty Pink, Hunter Green, Ivory, Light Blue, Navy, and White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: CASSIE
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Champagne Evening Flat Lace Up
Smooth satin round toe flat. Inspired by a contemporary and refined designed ballet flat. Style as a lace up traditional ballet slipper (ballerina) or delicately loop the ribbons around the ankle and tie into an oversized bow. Choose from silky satin ribbon or sheer ribbon ties. The perfect shoe for a fall or summer wedding, bridesmaids, bridal parties, holiday, or evening shoes.
*** YOU CAN ALSO CHOOSE STYLE OF ANKLE STRAP AT CHECKOUT***
DETAILS:
COLORS AVAILABLE: Black, Burgundy, Champagne, Dusty Pink, Hunter Green, Ivory, Light Blue, Navy, and White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: CASSIE
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Champagne Round Toe Evening Flat with Pearl Strap
Inspired by a contemporary and refined ballet style flat. Classic silky satin round toe flat with added pearls strap details brings an elevated elegance. Choose from pearl/gold, pearl/silver, or all pearls ankle straps to match with your bridal look. The luminous pearls makes this a classy and elegant shoes for fall or summer wedding, evening wear, holiday, or romantic date.
*** YOU CAN ALSO CHOOSE STYLE OF PEARLS ANKLE STRAP AT CHECKOUT***
DETAILS:
COLORS AVAILABLE: Black, Burgundy, Champagne, Dusty Pink, Hunter Green, Ivory, Light Blue, Navy, and White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: CASSIE
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Dusty Pink Evening Flat Lace Up
Smooth satin round toe flat. Inspired by a contemporary and refined designed ballet flat. Style as a lace up traditional ballet slipper (ballerina) or delicately loop the ribbons around the ankle and tie into an oversized bow. Choose from silky satin ribbon or sheer ribbon ties. The perfect shoe for a spring or summer wedding, bridesmaids, bridal parties, or evening shoes.
*** YOU CAN ALSO CHOOSE STYLE OF ANKLE STRAP AT CHECKOUT***
DETAILS:
COLORS AVAILABLE: Black, Burgundy, Champagne, Dusty Pink, Hunter Green, Ivory, Light Blue, Navy, and White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: CASSIE
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Dusty Pink Round Toe Evening Flat with Pearl Strap
Inspired by a contemporary and refined ballet style flat. Classic silky satin round toe flat with added pearls strap details brings a elevated elegance. Choose from pearl/gold, pearl/silver, or all pearls ankle straps to match with your bridal look. The luminous pearls makes this a classy and elegant shoes for wedding, evening wear, or romantic date.
*** YOU CAN ALSO CHOOSE STYLE OF PEARLS ANKLE STRAP AT CHECKOUT***
DETAILS:
COLORS AVAILABLE: Black, Burgundy, Champagne, Dusty Pink, Hunter Green, Ivory, Light Blue, Navy, and White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: CASSIE
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Evening Round Toe Flat with Crystal Strap
Ballet inspired round toe satin flat adorned with rows of sparkly embellishments across ankle tie. Tie silky ribbon bow at the back for a secure fitting. The navette cluster rhinestone details brings dazzle and glam. Perfect for fall or summer wedding, brides, bridal party, bridesmaids, prom, holiday parties, or any special occasion.
DETAILS:
COLORS AVAILABLE: Black, Burgundy, Champagne, Dusty Pink, Hunter Green, Ivory, Light Blue, Navy, and White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: CASSIE
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Evening Round Toe Flat with Crystal Strap
Ballet inspired round toe satin flat adorned with rows of sparkly embellishments across ankle tie. Tie silky ribbon bow at the back for a secure fitting. The navette cluster rhinestone details brings dazzle and glam. Perfect for fall or summer wedding, bridal party, bridesmaids, prom, holiday parties, or any special occasion.
DETAILS:
COLORS AVAILABLE: Black, Burgundy, Champagne, Dusty Pink, Hunter Green, Ivory, Light Blue, Navy, and White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: CASSIE
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Hunter Green Evening Flat Lace Up
Smooth satin round toe flat. Inspired by a contemporary and refined designed ballet flat. Style as a lace up traditional ballet slipper (ballerina) or delicately loop the ribbons around the ankle and tie into an oversized bow. Choose from silky satin ribbon or sheer ribbon ties. The perfect shoe for a fall or summer wedding, bridesmaids, bridal parties, holiday, or evening shoes.
*** YOU CAN ALSO CHOOSE STYLE OF ANKLE STRAP AT CHECKOUT***
DETAILS:
COLORS AVAILABLE: Black, Burgundy, Champagne, Dusty Pink, Hunter Green, Ivory, Light Blue, Navy, and White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: CASSIE
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Hunter Green Round Toe Evening Flat with Pearl Strap
Inspired by a contemporary and refined ballet style flat. Classic silky satin round toe flat with added pearls strap details brings a elevated elegance. Choose from pearl/gold, pearl/silver, or all pearls ankle straps to match with your bridal look. The luminous pearls makes this a classy and elegant shoes for fall or summer wedding, evening wear, holiday parties, or romantic date.
*** YOU CAN ALSO CHOOSE STYLE OF PEARLS ANKLE STRAP AT CHECKOUT***
DETAILS:
COLORS AVAILABLE: Black, Burgundy, Champagne, Dusty Pink, Hunter Green, Ivory, Light Blue, Navy, and White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: CASSIE
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Light Blue Bridal Flat Lace Up
Smooth satin round toe flat. Inspired by a contemporary and refined designed ballet flat. Style as a lace up traditional ballet slipper (ballerina) or delicately loop the ribbons around the ankle and tie into an oversized bow. Choose from silky satin ribbon or sheer ribbon ties.
*** YOU CAN ALSO CHOOSE STYLE OF ANKLE STRAP AT CHECKOUT***
DETAILS:
COLORS AVAILABLE: Black, Burgundy, Champagne, Dusty Pink, Hunter Green, Ivory, Light Blue, Navy, and White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: CASSIE
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Navy Evening Flat Lace Up
Smooth satin round toe flat. Inspired by a contemporary and refined designed ballet flat. Style as a lace up traditional ballet slipper (ballerina) or delicately loop the ribbons around the ankle and tie into a bow. Choose from silky satin ribbon or sheer ribbon ties. The perfect shoe for a fall or summer wedding, bridesmaids, bridal parties, holiday, or evening shoes.
*** YOU CAN ALSO CHOOSE STYLE OF ANKLE STRAP AT CHECKOUT***
DETAILS:
COLORS AVAILABLE: Black, Burgundy, Champagne, Dusty Pink, Hunter Green, Ivory, Light Blue, Navy, and White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: CASSIE
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Navy Round Toe Evening Flat with Pearl Strap
Inspired by a contemporary and refined ballet style flat. Classic silky satin round toe flat with added pearls strap details brings a elevated elegance. Choose from pearl/gold, pearl/silver, or all pearls ankle straps to match with your bridal look. The luminous pearls makes this a classy and elegant shoes for fall or summer wedding, evening wear, holiday party, or romantic date.
*** YOU CAN ALSO CHOOSE STYLE OF PEARLS ANKLE STRAP AT CHECKOUT***
DETAILS:
COLORS AVAILABLE: Black, Burgundy, Champagne, Dusty Pink, Hunter Green, Ivory, Light Blue, Navy, and White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: CASSIE
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Round Toe Evening Flats with Floral Crystal Detail
Inspired by a contemporary and refined designed ballet flat. This smooth satin round toe flat adorned with a sparkly floral embellishment brings a comfortable simplicity to your fall or summer wedding, bridal party, holiday, or everyday fancy wear. Perfect mix of traditional elegance with a touch of dazzle.
DETAILS:
COLORS AVAILABLE: Black, Burgundy, Champagne, Dusty Pink, Hunter Green, Ivory, Light Blue, Navy, and White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: CASSIE
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Round Toe Evening Flats with Floral Crystal Detail
Inspired by a contemporary and refined designed ballet flat. This smooth satin round toe flat adorned with a sparkly floral embellishment brings a comfortable simplicity to your wedding, bridal party, holiday, or everyday fancy wear. Perfect mix of traditional elegance with a touch of dazzle.
DETAILS:
COLORS AVAILABLE: Black, Burgundy, Champagne, Dusty Pink, Hunter Green, Ivory, Light Blue, Navy, and White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: CASSIE
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Champagne Satin Mary Jane Flats with Rhinestones Embellishment and Champagne Chiffon Bow
Satin mary jane with rhinestones embellishment on toe and glittery chiffon bow. Perfect shoes for dress up fairies, princess and flower girls.
DETAILS:
COLORS AVAILABLE: White, Pink and Champagne
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
ORIGIN: Imported
STYLE NAME: GWEN
CAUTION: Please do not leave your child unattended with this shoes. Jewels can cause choking hazard.
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Champagne Satin Mary Jane Flats with Rhinestones Embellishment
Satin mary jane with rhinestones embellishment on toe and glittery chiffon bow. Perfect shoes for dress up fairies, princess and flower girls.
DETAILS:
COLORS AVAILABLE: White, Pink and Champagne
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
ORIGIN: Imported
STYLE NAME: GWEN
CAUTION: Please do not leave your child unattended with this shoes. Jewels can cause choking hazard.
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Champagne Satin Pointy Toe Pump Low Heel with Oversized Pearls Applique
This chic low heel with embellished vintage applique redefines simplicity pump. Easy slip on with comfort for bride and wedding party. Perfect for wedding, bridesmaids, prom night, date night, and any special occasions.
DETAILS:
HEEL HEIGHT: 2.25 Inches
COLORS AVAILABLE: Navy, Burgundy, Light Blue, Soft Blush, White, Champagne, and Ivory
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Champagne Satin Pointy Toe Kitten Heel with Mini Pearls Brooch
Perfect pointy toe heels with elegant mini pearls brooch is beautiful simplicity. Easy slip on with comfort for bride and wedding party. Perfect for wedding, bridesmaids, prom night, date night, and any special occasions.
DETAILS:
HEEL HEIGHT: 2 Inches
COLORS AVAILABLE: White, Ivory, and Champagne
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Champagne Satin Pointy Toe Pump Low Heel with Satin Bow
Pointy toe with low heels pump with added satin bow creates a simple and sweet style for your special occasion. Easy slip on with comfort or bride and wedding party. Perfect for wedding, bridesmaids, prom night, date night, and any special occasions.
DETAILS:
HEEL HEIGHT: 2.25 Inches
COLORS AVAILABLE:, Navy, Burgundy, Light Blue, Soft Blush, White, Champagne, and Ivory
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Soft Blush Satin Pointy Toe Pump Low Heel with Oversized Pearls Applique
This chic low heel with embellished vintage applique redefines simplicity pump. Easy slip on with comfort for bride and wedding party.
DETAILS:
HEEL HEIGHT: 2.25 Inches
COLORS AVAILABLE:, Navy, Burgundy, Light Blue, Soft Blush, White, Champagne, and Ivory
UPPER: Synthetic upper and lining
MATERIALS: Mandmade outsole
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Champagne Satin Pointy Toe Pump Low Heel
Pointy toe with low heels pump to add simplicity and elegance for any occasion. Easy slip on with comfort or bride and wedding party. Perfect for wedding, bridesmaids, prom night, date night, and any special occasions.
DETAILS:
HEEL HEIGHT: 2.25 Inches
COLORS AVAILABLE:, Navy, Burgundy, Light Blue, Soft Blush, White, Champagne, and Ivory
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Champagne Satin Pointy Toe Pump Low Heel with Teardrop Rhinestones
Perfect pointy toe pump with low heels combined with sparkly teardrop rhinestones creates elegance and beauty. Easy slip on with comfort for bride and wedding party. Perfect for wedding, bridesmaids, prom night, date night, and any special occasions.
DETAILS:
HEEL HEIGHT: 2.25 Inches
COLORS AVAILABLE: Navy, Burgundy, Light Blue, Soft Blush, White, Champagne, and Ivory
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Soft Blush Satin Pointy Toe Kitten Heel with Teardrop Rhinestones
Perfect pointy toe with kitten heels pump combined with sparkly teardrop rhinestones creates elegance and beauty. Easy slip on with comfort for bride and wedding party. Perfect for wedding, bridesmaids, prom night, date night, and any special occasions.
DETAILS:
HEEL HEIGHT: 2.25 Inches
COLORS AVAILABLE:, Navy, Burgundy, Light Blue, Soft Blush, White, Champagne, and Ivory
UPPER: Synthetic upper and lining
MATERIALS: Mandmade outsole
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Lace Evening Pump with Tulle Bow
Crochet Lace Wedding Collection. Vintage inspired pointed toe crochet lace adorned with a tulle bow at the front. Perfect mix of traditional elegance with a touch of modern flair, making it as statement for fall or summer wedding, holiday, evening wear, as a bridal party, or special events.
DETAILS:
HEELS: 3 inches
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
ORIGIN: Imported
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Black Crochet Evening Pump with Sheer Lace Up
Vintage inspired pointed toe crochet lace style with sheer ribbon laces and tie above the ankle for a pretty playful look. These pumps are perfect for your wedding, after party shoes, date night, prom, quinceañera, bachelorette party, and so much more.
DETAILS:
HEELS: 3 inches
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
ORIGIN: Imported
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Rose Gold Glitter Round Toe Flats
These sparkly round toe rock glitter flats are perfect for your wedding crew, date night, prom, quinceañera, holiday parties and so much more. Include them in your everyday fancy attire to add a little pop of color and shine. Available in 8 colors.
DETAILS
COLORS AVAILABLE: Gold, White, Navy, Rose Gold, Red and Silver Rock Glitter
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: REX
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Rose Gold Glitter Flats with Satin Ties
Inspired by a contemporary and refined designed ballet flat. The sparkly rock glitter adds the perfect dazzle and shine to these round toe flats. Style as a lace up traditional ballet slipper (ballerina) or delicately loop the ribbons around the ankle and tie into an oversized bow. Perfect for evening shoes, bridesmaids, wedding parties, formal wear, holiday party, and any special occasion.
DETAILS:
COLORS AVAILABLE: Gold, Silver, White, Rose Gold, Red and Navy
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
SATIN LACE WIDTH: BALLERINA LACE UP (5/8 INCH) & MARYJANE TIE (1.5 INCHES)
STYLE NAME: REX
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Rose Gold Glitter Round Toe Flats with Bow
Add a cute bow detail to the back of these sparkly rock glitter round toe flats. The oversized satin ribbon bow presents a fun and chic style. Perfect for bridal shoes, bridesmaids shoes, quincenaera shoes, holiday party, and all your special occasions.
DETAILS:
COLORS AVAILABLE: Gold, Silver, White, Rose Gold, Red and Navy
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: REX
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Glitter Round Toe Flats with Bow
Add a cute bow detail to the back of these sparkly rock glitter round toe flats. The oversized satin ribbon bow presents a fun and chic style. Perfect for bridal shoes, bridesmaids shoes, quincenaera shoes, holiday party, and all your special occasions.
DETAILS:
COLORS AVAILABLE: Gold, Silver, White, Rose Gold, Red and Navy
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: REX
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Glitter Evening Flats with Satin Ties
Inspired by a contemporary and refined designed ballet flat. The sparkly rock glitter adds the perfect dazzle and shine to these round toe flats. Style as a lace up traditional ballet slipper (ballerina) or delicately loop the ribbons around the ankle and tie into an oversized bow. Perfect for evening shoes, bridesmaids, wedding parties, holiday, formal wear, and any special occasion.
DETAILS:
SATIN LACE WIDTH: BALLERINA LACE UP (5/8 INCH)
COLORS AVAILABLE: Gold, Silver, White, Rose Gold, Red, Burgundy, Navy and Navy
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: REX
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Glitter Round Toe Evening Flats
These sparkly round toe rock glitter flats are perfect for your wedding crew, date night, prom, quinceañera, holiday parties and so much more. Include them in your everyday fancy attire to add a little pop of color and shine. Available in 8 colors.
DETAILS
COLORS AVAILABLE: Gold, White, Navy, Rose Gold, Red, Burgundy, Silver and Black
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: REX
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Burgundy Satin Block Heel with Satin Back Bow
An all-time classic and elegant style with simplicity of satin heels and removable ankle strap. Perfect for brides, bridesmaids, prom night, date night, holiday party, and any special occasions.
DETAILS:
HEEL HEIGHT: 3 inches
COLORS AVAILABLE: Champagne, White, Ivory, Navy, Burgundy, and Light Blue
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Burgundy Satin Block Heel with Pearls Ankle Strap
Satin block heel with pearl ankle strap. Beautiful and yet looks fun and dramatic. Perfect for brides, bridesmaids, prom night, date night, holiday party, and any special occasions.
DETAILS:
HEEL HEIGHT: 3 inches
COLORS AVAILABLE: Champagne, White, Ivory, Navy, Burgundy, and Light Blue
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Ivory Crochet Slip on Sandals
Crochet flat sandals for classic and dressy look. Simple and easy wear for brides, bridesmaids and wedding parties.
DETAILS:
COLORS AVAILABLE: White & Ivory
UPPER: Synthetic upper and lining
MATERIALS: Mandmade outsole
STYLE NAME: ASHLEY
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Ivory Crochet Slip on Sandals with Mini Pearls
Crochet flat sandals for classic and dressy look with added mini pearls. Simple and easy wear for brides, bridesmaids and wedding parties. The delicate mini pearl beads are placed carefully by hand made to order to create a graceful design.
DETAILS:
COLORS AVAILABLE: White & Ivory
UPPER: Synthetic upper and lining
MATERIALS: Mandmade outsole
STYLE NAME: ASHLEY
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Ivory Crochet Slip on Sandals with Small Pearl Applique
Crochet flat sandals for classic and dressy look with an added pearl applique. Simple and easy wear for brides, bridesmaids and wedding parties.
DETAILS:
COLORS AVAILABLE: White & Ivory
UPPER: Synthetic upper and lining
MATERIALS: Mandmade outsole
STYLE NAME: ASHLEY
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
White Crochet Slip on Sandals with Mini Pearls
Crochet flat sandals for classic and dressy look with added mini pearls. Simple and easy wear for brides, bridesmaids and wedding parties. The delicate mini pearl beads are placed carefully by hand made to order to create a graceful classic wedding sandals.
DETAILS:
COLORS AVAILABLE: White & Ivory
UPPER: Synthetic upper and lining
MATERIALS: Mandmade outsole
STYLE NAME: ASHLEY
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Navy Lace Ballet Flats
Soft and Elegant lace women ballet flats. Comfortable through out your special day and perfect for wedding party.
DETAILS:
COLORS AVAILABLE: Navy
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
ORIGIN: Imported
STYLE NAME: BABA-53
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Navy Lace Round Toe Flats with Ballerina Lace Up
Soft and elegant lace women ballerina flats. Comfortable throughout your special day and perfect for wedding party.
DETAILS:
COLORS AVAILABLE: White, Navy and Ivory Lace
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
ORIGIN: Imported
STYLE NAME: BABA-53
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.