675 products
Satin Block Heel Wedding Sandals with Rhinestones Chassia Flower
Classic satin block heel sandals adorned with the sparkly pearls and rhinestones flowers for romantic, elegant and feminine look. The light blue color can easily be your something blue. Simple and easy wear for bridal wear, bridesmaids, holiday party, wedding parties, and any special occasions.
DETAILS:
HEEL HEIGHT: 1.25 inches (kids) & 2 inches (women)
COLORS AVAILABLE: Black, Champagne, Ivory, Light Blue, Dusty Pink, and White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: NAOMI
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Satin Block Heels Slide Wedding Sandals with Perla Applique
Classic satin slip on block heel sandals adorned with allover pearls on the vamp for romantic, elegant and feminine look. The delicate pearl beads are placed to create a graceful classic style. Simple and easy wear for bridal wear, bridesmaids, holiday party, wedding parties, and any special occasions.
DETAILS:
HEEL HEIGHT: 2.5 Inches
COLORS AVAILABLE: Ivory and White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
White Satin Pointy Toe Flats with Oversized Pearls Applique
Vintage applique adorning simple yet chic pointy toe flats. Comfort, beauty and feminine in one style. Perfect for brides, bridal party, bridesmaids, prom, parties, or any special occasion.
DETAILS:
COLORS AVAILABLE: Royal Blue, Light Blue, Ivory, White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
ORIGIN: Imported
STYLE NAME: LAKE
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Crochet Lace Block Heel Sandals with White Flowers
Elegant block heel sandals in crochet lace with added flower appliques for a touch of playfulness.
DETAILS:
HEELS: 3.75 inches
COLORS AVAILABLE: Ivory, White and Light Blue
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
ORIGIN: Imported
STYLE NAME: FAITH
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Pearl Ankle Strap Evening Block Heel
Classic satin almond toe block heels with an added touch of elegance. Choose from 3 different pearl combinations: all pearls, pearls & silver, or pearls & gold straps. Tie silky ribbon bow at the back for a secure fitting. Perfect for brides, bridal party, bridesmaids, prom, holiday parties, or any special occasion.
DETAILS:
HEEL HEIGHT: 2.75 inches
COLORS AVAILABLE: Black, Burgundy, Champagne, Dusty Pink, Ivory, Light Blue, Navy, White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: SALLY
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
White Lace Block Heel with Satin Back Bow
An all-time classic and elegant style with simplicity of lace heels and removable ankle strap. Perfect for brides, bridesmaids, prom night, date night, holiday party, and any special occasions.
DETAILS:
HEEL HEIGHT: 3 inches
COLORS AVAILABLE: Ivory & White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Gold Pointy Toe Glitter Flats
These sparkly pointy toe rock glitter flats are perfect for your wedding crew, date night, prom, quinceañera, holiday parties and so much more. Include them in your everyday fancy attire to add a little pop of color and shine. Available in 7 colors.
DETAILS:
- UPPER: Synthetic upper and lining
- MATERIALS: Manmade outsole
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Black Satin Flat Sandal with Ankle Strap
Classy satin flat sandals with ankle strap. Effortless yet adorable to wear on your favorite occasion. Can be pair with dress or casual look.
DETAILS:
COLORS AVAILABLE:
Women Sandals: Black, Burgundy, Champagne, Ivory, Light Blue, Navy, Pink, Silver, and White
Kids Sandals: Black, Champagne, Ivory, Light Blue, Pink, Silver, White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: MADDY
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
White Satin Block Heel with Wrapped Ankle Tie
Satin block heel with satin ribbon ankle tie. Beautiful and yet looks fun and dramatic. Perfect for brides, bridesmaids, prom night, date night, holiday party, and any special occasions.
DETAILS:
HEEL HEIGHT: 3 inches
COLORS AVAILABLE: Champagne, White, Ivory, Navy, Burgundy, and Light Blue
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Black Satin Pointy Toe Flats with Satin Ankle Tie or Ballerina Lace Up
Satin pointy toe flats with satin ankle tie or ballerina lace up. Comfortable throughout your special day and perfect for holiday party, night out and wedding party.
*** YOU CAN ALSO CHOOSE STYLE OF ANKLE STRAP AT CHECKOUT***
DETAILS:
- UPPER: Synthetic upper and lining
- MATERIALS: Manmade outsole
- ORIGIN: Imported
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Champagne Pointy Toe Flats
Contemporary, sleek, and refined designed ballet flats. This smooth satin pointed toe flat brings comfortable simplicity and elegance throughout your special day or to change into to dance the night away. Also great for your wedding party, a night out, and holiday events. Available in 7 colors.
DETAILS:
COLORS AVAILABLE: Champagne, Ivory, Light Blue, Off White, Pink, Royal Blue, White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: VANITA
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Pink T-Strap Pearl Sandals With Rhinestones Embellishments
Elegant flat sandals with pearls and rhinestones gold ornaments with added rows of sparkly rhinestones on sock.
DETAILS:
COLORS AVAILABLE: Light Blue, Coral, Blush, Beige, Silver, Gold, White and Black
UPPER: Synthetic upper and lining
MATERIALS: Mandmade outsole
STYLE NAME: APOLLO-18
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Satin High Heel Wedding Sandals
Classic satin high heel sandals adorned with ankle strap for romantic, elegant and feminine look. The light blue color can easily be your something blue. Simple and easy wear for bridal wear, bridesmaids, holiday party, wedding parties, and any special occasions.
DETAILS:
HEEL HEIGHT: 3.5 Inches
COLORS AVAILABLE: Ivory, Light Blue, Champagne, White, Fuchsia
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: DEMI
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Ivory Satin Block Heel with Satin Back Bow
An all-time classic and elegant style with simplicity of satin heels with a satin back bow. Perfect for brides, bridesmaids, prom night, date night, and any special occasions.
DETAILS:
HEEL HEIGHT: 3 inches
COLORS AVAILABLE: Champagne, White, Ivory, Navy, Burgundy, and Light Blue
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Black Satin Pointy Toe Flats with Ankle Strap
Glamorous satin flats with removable ankle strap which can be interchangeable with different strap. Perfect for bridal, bridesmaids, birthday, prom, or any special occasions.
DETAILS:
- UPPER: Synthetic upper and lining
- MATERIALS: Manmade outsole
- ORIGIN: Imported
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Light Blue Satin Flat Sandal with Butterfly Brooch and Ankle Strap
Classy satin flat sandals with a butterfly brooch and ankle strap. Effortless yet adorable to wear on your favorite occasion. Can be pair with dress or casual look.
DETAILS:
COLORS AVAILABLE:
Women: Black, Burgundy, Champagne, Ivory, Light Blue, Navy, Pink, Silver, and White
Kids: Black, Champagne, Ivory, Light Blue, Pink, Silver, and White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: MADDY
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Crochet Lace Block Heel Wedding Sandals with Oversized Crochet Lace Bow
Classic crochet lace block heel sandals accented with oversized crochet lace bow on vamp will create a dainty yet classic look to any occasions. An elegance and classic addition to your wedding look, bridesmaids, party, prom, date night, and any special occasions.
DETAILS:
HEEL HEIGHT: 2 inches
COLORS AVAILABLE: Ivory & White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
White Rock Glitter Low Block Heel Wedding Sandals
These sparkly rock glitter low block heel sandals are perfect for your wedding crew, date night, prom, quinceañera, holiday parties and so much more. Include them in your everyday fancy attire to add a little pop of color and shine.
DETAILS:
HEEL HEIGHT: 1 inches
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
White Lace Wedding Block Heel with Pearl Detail
Crochet Lace Wedding Shoes Collection. Classic and refined almond toe crochet lace with added pearls applique. The luminous pearls makes this a classy and elegant shoe for any bride. Elaborate with matching long satin ribbons or sheer ribbons. Tie oversized bow around ankle to add dancerly grace on your special day.
DETAILS:
HEELS: 2.75 inches
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
ORIGIN: Imported
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Ivory Lace Block Heel with Ankle Strap
An all-time classic and elegant style with simplicity of lace heels and removable ankle strap. Perfect for brides, bridesmaids, prom night, date night, holiday party, and any special occasions.
DETAILS:
HEEL HEIGHT: 3 inches
COLORS AVAILABLE: Ivory & White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Burgundy Pointy Toe Glitter Flats
These sparkly pointy toe rock glitter flats are perfect for your wedding crew, date night, prom, quinceañera, holiday parties and so much more. Include them in your everyday fancy attire to add a little pop of color and shine. Available in 7 colors.
DETAILS:
- UPPER: Synthetic upper and lining
- MATERIALS: Manmade outsole
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Ankle Wrap Tie Evening Block Heels
Smooth satin almond toe block heel perfect for all special occasions. Elaborated with matching satin or sheer ribbons that ties to an oversized bow around ankle to add dancerly grace to any ensemble. Perfect style for fall or summer weddings, bridal parties, date-night, holiday party, or any special occasion.
DETAILS:
HEEL HEIGHT: 2.75 inches
COLORS AVAILABLE: Champagne, White, Ivory, Navy, Burgundy, and Light Blue
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: SALLY
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Light Blue Wedding Heels With Ankle Ribbon
This classic satin pointy toe heel is elaborated with long satin ribbons tied off at the ankle. Simple, yet elegant are a great combination and will definitely be a favorite for every occasion. Perfect wear for brides, bridesmaids, evening shoes, something blue or any other special events.
DETAILS:
- HEELS: 3 inches
- COLORS AVAILABLE: Black, Burgundy, Champagne, Dusty Pink, Light Blue, Ivory, Silver, Hunter Green, Red and White
- UPPER: Synthetic upper and lining
- MATERIALS: Manmade outsole
- ORIGIN: Imported
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Navy Satin Pointy Toe Flats with Teardrop Rhinestones Embellishments
Embellished pointy toe flats with sparkly row of rhinestones across toe with detachable ankle strap. Comfort with simplicity perfect for brides and bridesmaids.
DETAILS:
- UPPER: Synthetic upper and lining
- MATERIALS: Manmade outsole
- ORIGIN: Imported
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Navy Pointy Toe Glitter Flats with Satin Bow
Add a cute bow detail to these of these sparkly rock glitter pointy toe flats. The oversized satin ribbon bow presents a fun and chic style. Perfect for bridal shoes, bridesmaids shoes, quincenaera shoes, holiday shoes and all your special occasions.
DETAILS:
- UPPER: Synthetic upper and lining
- MATERIALS: Manmade outsole
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Satin Flat Sandal with Ankle Strap
Classy satin flat sandals with ankle strap. Effortless yet adorable to wear on your favorite occasion. Can be pair with dress or casual look.
DETAILS:
COLORS AVAILABLE: Black, Burgundy, Champagne, Hunter Green, Ivory, Light Blue, Navy, Pink, Silver, and White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: MADDY
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Satin Slip on Sandals with Satin Bow
Classic slide flat sandals for casual and dressy look with added SATIN BOW. Simple and easy wear for brides, bridesmaids and wedding parties.
DETAILS:
COLORS AVAILABLE: Ivory, Light Blue, White, Pink, and Champagne
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: EVELYN
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Light Blue Satin Flat Sandal with Wrapped Satin Tie
DETAILS:
COLORS AVAILABLE:
Women: Black, Burgundy, Champagne, Ivory, Light Blue, Navy, Pink, Silver, and White
Kids: Black, Champagne, Ivory, Light Blue, Pink, Silver, and White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: MADDY
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Light Blue Satin Pointy Toe flats with Front Satin Bow
Satin pointy toe flats with satin bow on vamp. Comfortable throughout your special day and perfect for holiday party, night out and wedding party.
DETAILS:
- UPPER: Synthetic upper and lining
- MATERIALS: Manmade outsole
- ORIGIN: Imported
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Sparkly Tall Evening Block Heel with Long Bow
Another cute bow detail added to the back of these sparkly rock glitter block heel sandals. The oversized satin ribbon bow presents a fun and chic style. Perfect for bridal shoes, bridesmaids shoes, quincenaera shoes, holiday party, and all your special occasions.
DETAILS:
HEELS: 3.6 inches
COLORS AVAILABLE: White, Silver, Gold, Rose Gold, Burgundy and Navy
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
ORIGIN: Imported
STYLE NAME: LAUREN
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
White Satin Flat Sandal with Ballerina Lace Up
Classy satin flat sandals with ballerina lace up. Effortless yet adorable to wear on your favorite occasion. Can be pair with dress or casual look.
DETAILS:
COLORS AVAILABLE:
Women: Black, Burgundy, Champagne, Ivory, Light Blue, Navy, Pink, Silver, and White
Kids: Black, Champagne, Ivory, Light Blue, Pink, Silver, and White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: MADDY
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Hunter Green Satin Block Heel Sandal with Wrapped Satin Tie
Classy satin block heel with satin ribbon ankle tie. Simple yet elegant are great combination and will definitely be a favorite.
DETAILS:
HEEL HEIGHT: 1.25 inches (kids) & 2 inches (women)
RIBBON WIDTH: 1.5 inches
COLORS AVAILABLE: Black, Burgundy, Champagne, Hunter Green, Ivory, Light Blue, Navy, Soft Blush, and White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: NAOMI
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Light Blue Satin Block Heel with Satin Back Bow
An all-time classic and elegant style with simplicity of satin heels with a satin back bow and removable ankle strap. Perfect for brides, bridesmaids, prom night, date night, holiday party, and any special occasions.
DETAILS:
HEEL HEIGHT: 3 inches
COLORS AVAILABLE: Champagne, White, Ivory, Navy, Burgundy, and Light Blue
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
White Rock Glitter Block Heel with Wrapped Satin Tie
Sparkly glitter block heel with satin ankle tie that wraps around ankle for a secure fit. Classic yet feminine to a bold heel to highlight your ensemble.
DETAILS:
HEEL HEIGHT: 3 inches
COLORS AVAILABLE: Black, White, Gold, Silver, Rose Gold, Burgundy, and Navy
UPPER: Synthetic upper and lining
MATERIALS: Mandmade outsole
STYLE NAME: NORA
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
White Bridal Flat Lace Up
Smooth satin round toe flat. Inspired by a contemporary and refined designed ballet flat. Style as a lace up traditional ballet slipper (ballerina) or delicately loop the ribbons around the ankle and tie into an oversized bow. Choose from silky satin ribbon or sheer ribbon ties.
*** YOU CAN ALSO CHOOSE STYLE OF ANKLE STRAP AT CHECKOUT***
DETAILS:
COLORS AVAILABLE: Black, Burgundy, Champagne, Dusty Pink, Hunter Green, Ivory, Light Blue, Navy, and White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: CASSIE
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Black Satin Flat Sandal with Wrapped Satin Tie
DETAILS:
COLORS AVAILABLE:
Women Sandals: Black, Burgundy, Champagne, Ivory, Light Blue, Navy, Pink, Silver, and White
Kids Sandals: Black, Champagne, Ivory, Light Blue, Pink, Silver, White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: MADDY
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Dusty Pink Evening Flat Lace Up
Smooth satin round toe flat. Inspired by a contemporary and refined designed ballet flat. Style as a lace up traditional ballet slipper (ballerina) or delicately loop the ribbons around the ankle and tie into an oversized bow. Choose from silky satin ribbon or sheer ribbon ties. The perfect shoe for a spring or summer wedding, bridesmaids, bridal parties, or evening shoes.
*** YOU CAN ALSO CHOOSE STYLE OF ANKLE STRAP AT CHECKOUT***
DETAILS:
COLORS AVAILABLE: Black, Burgundy, Champagne, Dusty Pink, Hunter Green, Ivory, Light Blue, Navy, and White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: CASSIE
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Satin Round Toe Evening Flats
Contemporary and refined designed ballet inspired flats. This smooth satin round toe flat brings comfortable simplicity and elegance. Perfect to wear all year long for fall or summer weddings as bridesmaids or junior bridesmaids shoes, holiday, or everyday classic wear. Available in 9 colors.
DETAILS:
COLORS AVAILABLE: Black, Burgundy, Champagne, Dusty Pink, Hunter Green, Ivory, Light Blue, Navy, and White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: CASSIE
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Crochet Lace Pointy Toe Wedding Low Heels with Wrapped Ankle Tie
Vintage wedding inspired pointed toe crochet lace with low heels elaborated with long satin ribbons tied off at the ankle. Great combination of simplicity and elegance, making this shoe a favorite for every occasion. The prettiest lace details on this low heel shoes checks off all the right boxes. Perfect for brides, bridal party, bridesmaids, prom, parties, or any special occasion.
DETAILS:
- HEELS: 2 inches
- COLORS AVAILABLE: Ivory, White, and Light Blue
- UPPER: Synthetic upper and lining
- MATERIALS: Manmade outsole
- ORIGIN: Imported
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Marquise Rhinestone Block Heel Evening Shoes
Classic satin almond toe block heels embellished with our glistening vine marquise rhinestone crystals across the front. The shimmering embellishment contrasted against the beautiful satin colors gives an ultra-chic look for any bride and bride squad. Perfect for brides, bridesmaids, date night, holiday parties, prom, or any special occasion.
DETAILS:
HEEL HEIGHT: 2.75 inches
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: SALLY
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Ivory Satin Slip on Sandals with Pearls
Classic slide flat sandals with pearls on upper is best for casual and dressy look. Simple and easy wear for brides, bridesmaids and wedding parties. The delicate pearl beads are placed carefully by hand made to order to create a graceful classic wedding sandals.
DETAILS:
COLORS AVAILABLE: White & Ivory
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: EVELYN
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Silver Rock Glitter Block Heel with Back Satin Bow
Sparkly block heel with added back bow highlight your look for any occasion.
DETAILS:
HEEL HEIGHT: 3 inches
COLORS AVAILABLE: Black, White, Gold, Silver, Rose Gold, Burgundy, and Navy
UPPER: Synthetic upper and lining
MATERIALS: Mandmade outsole
STYLE NAME: NORA
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Champagne Evening Flat Lace Up
Smooth satin round toe flat. Inspired by a contemporary and refined designed ballet flat. Style as a lace up traditional ballet slipper (ballerina) or delicately loop the ribbons around the ankle and tie into an oversized bow. Choose from silky satin ribbon or sheer ribbon ties. The perfect shoe for a fall or summer wedding, bridesmaids, bridal parties, holiday, or evening shoes.
*** YOU CAN ALSO CHOOSE STYLE OF ANKLE STRAP AT CHECKOUT***
DETAILS:
COLORS AVAILABLE: Black, Burgundy, Champagne, Dusty Pink, Hunter Green, Ivory, Light Blue, Navy, and White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: CASSIE
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Lace Bridal Heels with Pearls
Crochet Lace Wedding Collection. Vintage inspired pointed toe crochet lace with mini pearls all around. The delicate mini pearl beads are placed carefully by hand to create a graceful classic bridal shoe. Available in 3 colors.
DETAILS:
- HEELS: 3 inches
- UPPER: Synthetic upper and lining
- MATERIALS: Manmade outsole
- ORIGIN: Imported
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Lace Evening Pump
Crochet Lace Wedding Collection. Vintage inspired pointed toe crochet lace. Sheer floral lace shapes a pointed toe upper and classic pump silhouette. Perfect for fall or summer wedding, bridal parties, bridesmaids, evening wear, holiday, everyday classic wear. Available in 6 colors.
DETAILS:
HEELS: 3 inches
COLORS AVAILABLE: White, Ivory, Dusty Pink, Light Blue, Navy, and Black
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
ORIGIN: Imported
STYLE NAME: KATE
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Personalized Faux Fur Slide Flat Wedding Sandals
Classic slide faux fur flat sandals with embellished personalized letter at your choice. It's perfect for getting ready on your wedding day, a bridesmaid gift or a comfortable wear to change into and dance the night away. Simple and easy wear for brides, bridesmaids and wedding parties.
**Please note choice of letter in ORDER NOTE section at checkout**
Example: K (right sandal), P (left sandal)
DETAILS:
COLORS AVAILABLE: White and Ivory
UPPER: Faux Fur
MATERIALS: Manmade outsole
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Hunter Green Satin Pointy Toe Flats with Satin Ankle Tie or Ballerina Lace Up
Satin pointy toe flats with satin ankle tie or ballerina lace up. Comfortable throughout your special day and perfect for holiday party, night out and wedding party.
*** YOU CAN ALSO CHOOSE STYLE OF ANKLE STRAP AT CHECKOUT***
DETAILS:
- UPPER: Synthetic upper and lining
- MATERIALS: Manmade outsole
- ORIGIN: Imported
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Lace Wedding Heels with Tulle Bow
Crochet Lace Wedding Collection. Vintage inspired pointed toe crochet lace. The fluffy tulle bows detailing adds a fun and chic statement piece. Perfect for brides, bridal party, bridesmaids, prom, parties, or any special occasion.
DETAILS:
- HEELS: 3 inches
- UPPER: Synthetic upper and lining
- MATERIALS: Manmade outsole
- ORIGIN: Imported
STYLE NAME: EVA
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Burgundy Satin Pointy Toe Flats with Ankle Strap
Shiny and glamorous satin flats with removable ankle strap which can be interchangeable with different strap. Perfect for bridesmaids, prom night, date night, and other special occasions.
DETAILS:
- UPPER: Synthetic upper and lining
- MATERIALS: Manmade outsole
- ORIGIN: Imported
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Navy New Lace Round Toe Flats with Floral Rhinestones Embellishments
Soft and Elegant lace women ballet flats. Comfortable through out your special day and perfect for wedding party.
DETAILS:
COLORS AVAILABLE: Navy
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
ORIGIN: Imported
STYLE NAME: BABA-53
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Champagne Satin Flat Sandal with Ballerina Lace Up
Classy satin flat sandals with ballerina lace up. Effortless yet adorable to wear on your favorite occasion. Can be pair with dress or casual look.
DETAILS:
COLORS AVAILABLE:
Women: Black, Burgundy, Champagne, Ivory, Light Blue, Navy, Pink, Silver, and White
Kids: Black, Champagne, Ivory, Light Blue, Pink, Silver, and White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: MADDY-W
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Champagne Satin Flat Sandal with Butterfly Brooch and Ankle Strap
Classy satin flat sandals with a butterfly brooch and ankle strap. Effortless yet adorable to wear on your favorite occasion. Can be pair with dress or casual look.
DETAILS:
COLORS AVAILABLE:
Women: Black, Burgundy, Champagne, Ivory, Light Blue, Navy, Pink, Silver, and White
Kids: Black, Champagne, Ivory, Light Blue, Pink, Silver, and White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: MADDY
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
White Crochet Lace Round Toe Flats with Small Pearls Applique
Crochet lace slip on flats with added pearls & rhinestones applique on vamp. Comfortable throughout your special day and perfect for wedding party.
DETAILS:
COLORS AVAILABLE: White Lace and Ivory Lace
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: BABA-53
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
White Satin Pointy Toe Pump Low Heel
Pointy toe with low heels pump to add simplicity and elegance for any occasion. Easy slip on with comfort or bride and wedding party. Perfect for wedding, bridesmaids, prom night, date night, and any special occasions.
DETAILS:
HEEL HEIGHT: 2.25 Inches
COLORS AVAILABLE:, Navy, Burgundy, Light Blue, Soft Blush, White, Champagne, and Ivory
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Champagne Evening Heels With Ankle Ribbon
This classic satin pointy toe heel is elaborated with long satin ribbons tied off at the ankle. Our favorite fall shoes, that can take you to ceremonies and beyond. Simple, yet elegant are a great combination and will definitely be a favorite for every occasion. Perfect wear for brides, bridesmaids, evening shoes, holiday parties, prom shoes or any other special events.
DETAILS:
- HEELS: 3 inches
- COLORS AVAILABLE: Black, Burgundy, Champagne, Dusty Pink, Light Blue, Ivory, Silver, Hunter Green, Red and White
- UPPER: Synthetic upper and lining
- MATERIALS: Manmade outsole
- ORIGIN: Imported
STYLE NAME: BELL
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Ivory Bridal Round Toe Flat with Pearl Strap
Inspired by a contemporary and refined ballet style flat. Classic silky satin round toe flat with added pearls strap details brings a elevated elegance. Choose from pearl/gold, pearl/silver, or all pearls ankle straps to match with your bridal look. The luminous pearls makes this a classy and elegant shoes for wedding, evening wear, or romantic date.
*** YOU CAN ALSO CHOOSE STYLE OF PEARLS ANKLE STRAP AT CHECKOUT***
DETAILS:
COLORS AVAILABLE: Black, Burgundy, Champagne, Dusty Pink, Hunter Green, Ivory, Light Blue, Navy, and White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: CASSIE
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Light Blue Bridal Flat Lace Up
Smooth satin round toe flat. Inspired by a contemporary and refined designed ballet flat. Style as a lace up traditional ballet slipper (ballerina) or delicately loop the ribbons around the ankle and tie into an oversized bow. Choose from silky satin ribbon or sheer ribbon ties.
*** YOU CAN ALSO CHOOSE STYLE OF ANKLE STRAP AT CHECKOUT***
DETAILS:
COLORS AVAILABLE: Black, Burgundy, Champagne, Dusty Pink, Hunter Green, Ivory, Light Blue, Navy, and White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: CASSIE
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Crochet Lace Block Heel Wedding Sandals with Wrapped Ankle Tie
Classic crochet lace block heel sandals adorned with matching satin or sheer ribbons that ties to an oversized bow around ankle to add dancerly grace to any ensemble. Perfect addition to your wedding look, bridesmaids, party, prom, date night, and any special occasions.
DETAILS:
HEEL HEIGHT: 2 inches
COLORS AVAILABLE: Ivory, White, and Light Blue
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Lace Wedding Heels with Pearl Detail
Crochet Lace Wedding Shoes Collection. Vintage inspired pointed toe crochet lace with added pearls applique. The luminous pearls makes this a classic and elegant heel for any bride.
DETAILS:
HEELS: 3 inches
COLORS AVAILABLE: Ivory, White, Dusty Pink and Light Blue
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
ORIGIN: Imported
STYLE NAME: KATE
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Dusty Pink Crochet Lace Pointy Toe Flats with Ankle Strap
Feminine pointy toe shoes and with ankle strap. Elegance and vintage inspired wear for your special day.
DETAILS:
- COLORS AVAILABLE: Black, Dusty Pink, Ivory, Light Blue, Navy, and White
- UPPER: Synthetic upper and lining
- MATERIALS: Manmade outsole
STYLE NAME: TWILA CROCHET
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.