192 products
White Satin Flat Sandal with Ankle Strap
Classy satin flat sandals with ankle strap. Effortless yet adorable to wear on your favorite occasion. Can be pair with dress or casual look.
DETAILS:
COLORS AVAILABLE:
Women: Black, Burgundy, Champagne, Ivory, Light Blue, Navy, Pink, Silver, and White
Kids: Black, Champagne, Ivory, Light Blue, Pink, Silver, and White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: MADDY
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
White Satin Flat Sandal with Butterfly Brooch and Ankle Strap
Classy satin flat sandals with butterfly brooch and ankle strap. Effortless yet adorable to wear on your favorite occasion. Can be pair with dress or casual look.
DETAILS:
COLORS AVAILABLE:
Women: Black, Burgundy, Champagne, Ivory, Light Blue, Navy, Pink, Silver, and White
Kids: Black, Champagne, Ivory, Light Blue, Pink, Silver, and White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: MADDY
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
White Satin Flat Sandal with Mini Mesh Rhinestones Bow and Ankle Strap
Classy satin flat sandals with mesh rhinestones bow and ankle strap. Effortless yet adorable to wear on your favorite occasion. Can be pair with dress or casual look.
DETAILS:
COLORS AVAILABLE:
Women: Black, Burgundy, Champagne, Ivory, Light Blue, Navy, Pink, Silver, and White
Kids: Black, Champagne, Ivory, Light Blue, Pink, Silver, and White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: MADDY
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
White Satin Pointy Toe Flats with Front Satin Bow
Satin pointy toe flats with satin bow on vamp. Comfortable throughout your special day and perfect for holiday party, night out and wedding party.
DETAILS:
- UPPER: Synthetic upper and lining
- MATERIALS: Manmade outsole
- ORIGIN: Imported
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
White Rock Glitter Block Heel with Back Satin Bow
Sparkly block heel with added back bow highlight your look for any occasion.
DETAILS:
HEEL HEIGHT: 3 inches
COLORS AVAILABLE: Black, White, Gold, Silver, Rose Gold, Burgundy, and Navy
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: NORA
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
White Rock Glitter Block Heel with Ankle Strap
Sparkly block heel with removable ankle strap is definitely a highlight for any occasion.
DETAILS:
HEEL HEIGHT: 3 inches
COLORS AVAILABLE: Black, White, Gold, Silver, Rose Gold, Burgundy, and Navy
UPPER: Synthetic upper and lining
MATERIALS: Mandmade outsole
STYLE NAME: NORA
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
White Rock Glitter Block Heel with Wrapped Satin Tie
Sparkly glitter block heel with satin ankle tie that wraps around ankle for a secure fit. Classic yet feminine to a bold heel to highlight your ensemble.
DETAILS:
HEEL HEIGHT: 3 inches
COLORS AVAILABLE: Black, White, Gold, Silver, Rose Gold, Burgundy, and Navy
UPPER: Synthetic upper and lining
MATERIALS: Mandmade outsole
STYLE NAME: NORA
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
White Satin Flat Sandal with Wrapped Satin Tie
DETAILS:
COLORS AVAILABLE:
Women: Black, Burgundy, Champagne, Ivory, Light Blue, Navy, Pink, Silver, and White
Kids: Black, Champagne, Ivory, Light Blue, Pink, Silver, and White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: MADDY
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
White Satin Slip on Sandals with Satin Bow
Classic slide flat sandals for casual and dressy look with added SATIN BOW. Simple and easy wear for brides, bridesmaids and wedding parties.
DETAILS:
COLORS AVAILABLE: Ivory, Light Blue, White, Pink, and Champagne
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: EVELYN
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
White Satin Flat Sandal with Ballerina Lace Up
Classy satin flat sandals with ballerina lace up. Effortless yet adorable to wear on your favorite occasion. Can be pair with dress or casual look.
DETAILS:
COLORS AVAILABLE:
Women: Black, Burgundy, Champagne, Ivory, Light Blue, Navy, Pink, Silver, and White
Kids: Black, Champagne, Ivory, Light Blue, Pink, Silver, and White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: MADDY
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
White Crochet Lace Pointy Toe with Pearls Ankle Strap
Crochet lace pointy toe flats for comfortable wear throughout your special day and perfect for wedding party. With pearl ankle strap to create a classic yet sophisticated look for any occasion.
DETAILS:
- COLORS AVAILABLE: White, Ivory, Dusty Pink, Light Blue, Navy and Black
- UPPER: Synthetic upper and lining
- MATERIALS: Mandmade outsole
STYLE NAME: TWILA CROCHET
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
White Satin Block Heel with Satin Back Bow
An all-time classic and elegant style with simplicity of satin heels and removable ankle strap. Perfect for brides, bridesmaids, prom night, date night, holiday party, and any special occasions.
DETAILS:
HEEL HEIGHT: 3 inches
COLORS AVAILABLE: Champagne, White, Ivory, Navy, Burgundy, and Light Blue
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
White Lace Block Heel with Satin Back Bow
An all-time classic and elegant style with simplicity of lace heels and removable ankle strap. Perfect for brides, bridesmaids, prom night, date night, holiday party, and any special occasions.
DETAILS:
HEEL HEIGHT: 3 inches
COLORS AVAILABLE: Ivory & White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
White Satin Block Heel with Mini Pearls
An all-time classic and elegant style with simplicity of satin heels with mini pearls and removable ankle strap. Perfect for brides, bridesmaids, prom night, date night, holiday party, and any special occasions. The delicate mini pearl beads are placed carefully by hand made to order to create a graceful classic bridal shoe.
DETAILS:
HEEL HEIGHT: 3 inches
COLORS AVAILABLE: White, Ivory
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
White Satin Flat Sandal with Chiffon Flowers and Ankle Strap
Classy satin flat sandals with chiffon flowers and ankle strap. Effortless yet adorable to wear on your favorite occasion. Can be pair with dress or casual look. Flowers are done by hand made to order. Perfect for brides, bridesmaids, flower girls, holiday party, prom night, and any special occasions.
DETAILS:
COLORS AVAILABLE:
Women: Black, Burgundy, Champagne, Ivory, Light Blue, Navy, Pink, Silver, and White
Kids: Black, Champagne, Ivory, Light Blue, Pink, Silver, and White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: MADDY
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
White Satin Pointy Toe Flats with Mini Pearls and Ankle Strap
Satin pointy toe flats topped with mini pearls for a touch of classy glam. Perfect for brides, bridal party, bridesmaids, prom, parties, or any special occasion.
DETAILS:
- COLORS AVAILABLE: White and Ivory
- UPPER: Synthetic upper and lining
- MATERIALS: Manmade outsole
STYLE NAME: BELLA
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
White Crochet Lace Round Toe Flats with Floral Rhinestones
Crochet lace slip on flats with added pearls & rhinestones applique on vamp. Comfortable throughout your special day and perfect for wedding party.
DETAILS:
COLORS AVAILABLE: White Lace and Ivory Lace
UPPER: Synthetic upper and lining
MATERIALS: Mandmade outsole
STYLE NAME: BABA-53
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
White Satin Slip on Sandals with Oversized Tulle Bow
Classic slide flat sandals for casual and dressy look with added SATIN BOW. Simple and easy wear for brides, bridesmaids and wedding parties.
DETAILS:
COLORS AVAILABLE: Ivory, Light Blue, White, Pink, and Champagne
UPPER: Synthetic upper and lining
MATERIALS: Mandmade outsole
STYLE NAME: EVELYN
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
White Lace Block Heel with Mini Pearls
An all-time classic and elegant style with simplicity of lace heels and removable ankle strap with added mini pearls. Perfect for brides, bridesmaids, prom night, date night, holiday party, and any special occasions. The delicate mini pearl beads are placed carefully by hand made to order to create a graceful classic bridal shoe.
DETAILS:
HEEL HEIGHT: 3 inches
COLORS AVAILABLE: Ivory & White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
White Satin Block Heel with Pearls Ankle Strap
Satin block heel with pearl ankle strap. Beautiful and yet looks fun and dramatic. Perfect for brides, bridesmaids, prom night, date night, holiday party, and any special occasions.
DETAILS:
HEEL HEIGHT: 3 inches
COLORS AVAILABLE: Champagne, White, Ivory, Navy, Burgundy, and Light Blue
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
White Satin Flat Sandal with Pearls and Ankle Strap
Classy satin flat sandals with a pearls and ankle strap. Effortless yet adorable to wear on your favorite occasion. Can be pair with dress or casual look. Pearls are done by hand made to order. Perfect for brides, bridesmaids, prom night, holiday party, and any special occasions.
DETAILS:
COLORS AVAILABLE: Ivory & White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: MADDY
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
White Bridal Lace Block Heel with Mini Pearls
Crochet Lace Wedding Shoes Collection. Classic and refined almond toe crochet lace with mini pearl placed around the shoe and ankle strap. The delicate mini pearl beads are placed carefully by hand to create a graceful timeless bridal shoes.
DETAILS:
HEELS: 2.75 inches
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
ORIGIN: Imported
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Crochet Lace Block Heel Sandals with White Flower Appliques
Elegant block heel sandals in crochet lace with added flower appliques for a touch of playfulness.
DETAILS:
HEELS: 3.75 inches
COLORS AVAILABLE: Ivory, White and Light Blue
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
ORIGIN: Imported
STYLE NAME: FAITH
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Ankle Wrap Tie Wedding Block Heels
Smooth satin almond toe block heel perfect for all special occasions. Elaborated with matching satin or sheer ribbons that ties to an oversized bow around ankle to add dancerly grace to any ensemble. Perfect style for wedding, bridal shoes, bridesmaids, date-night, or any special occasions.
DETAILS:
HEEL HEIGHT: 2.75 inches
COLORS AVAILABLE: Champagne, White, Ivory, Navy, Burgundy, and Light Blue
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: SALLY
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Marquise Rhinestone Pump Wedding Shoes
Crochet Lace Wedding Collection. Vintage inspired pointed toe crochet lace with added laurel vine marquise rhinestone. Sparkle and shine bright like a diamond. Perfect for evening wear, as a bridal party, or special events.
DETAILS:
HEELS: 3 inches
COLORS AVAILABLE: White, Ivory, Dusty Pink, Light Blue, Navy, and Black
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
ORIGIN: Imported
STYLE NAME: KATE
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Crochet Lace Block Heel Sandals with Double Pearls Ankle Strap
Fun and flirty block heel sandals in crochet lace with double pearl ankle straps. Elegance and classic inspired wear for your special day.
DETAILS:
HEELS: 3.75 inches
COLORS AVAILABLE: Ivory, White and Light Blue
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
ORIGIN: Imported
STYLE NAME: FAITH
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Lace Heels Wedding Shoes
Crochet Lace Wedding Shoes Collection. Vintage inspired pointed toe crochet lace. Sheer floral lace shapes a pointed toe upper and D'orsay silhouette. The D'orsay shoe shape is a sexy take on a classic pump as it exposes the curved instep of the foot. Makes for a romantic and feminine wedding shoe choice. Available in 4 colors.
DETAILS:
- HEELS: 3 inches
- UPPER: Synthetic upper and lining
- MATERIALS: Manmade outsole
- ORIGIN: Imported
STYLE NAME: EVA
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Lace Heels With Flower Detail
Crochet Lace Wedding Shoes Collection. Vintage inspired pointed toe crochet lace with added 3D flower appliques. The perfect shoe for a spring or summer wedding, bridesmaids, bridal parties, or evening heels. The light blue color can easily be your something blue.
DETAILS:
- HEELS: 3 inches
- UPPER: Synthetic upper and lining
- MATERIALS: Manmade outsole
- ORIGIN: Imported
STYLE NAME: EVA
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Lace Bridal Heels with Pearl Detail
Crochet Lace Wedding Collection. Vintage inspired pointed toe crochet lace with added pearls applique. The luminous pearls makes this a classic and elegant heel for any bride. Perfect for brides, bridal party, bridesmaids, prom, parties, or any special occasion.
DETAILS:
- HEELS: 3 inches
- UPPER: Synthetic upper and lining
- MATERIALS: Manmade outsole
- ORIGIN: Imported
STYLE NAME: EVA
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Rhinestone Embellished Lace Heels
Crochet Lace Wedding Collection. Vintage inspired pointed toe crochet lace with added teardrop rhinestones. Sparkle and shine bright like a diamond for every event. Perfect for brides, bridal party, bridesmaids, prom, parties, or any special occasion.
DETAILS:
- HEELS: 3 inches
- UPPER: Synthetic upper and lining
- MATERIALS: Mandmade outsole
- ORIGIN: Imported
STYLE NAME: EVA
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Lace Heels with Ankle Tie For Brides
Crochet Lace Wedding Collection. Vintage inspired pointed toe crochet lace elaborated with long satin ribbons tied off at the ankle. Great combination of simplicity and elegance, making this shoe a favorite for every occasion. Perfect for brides, bridal party, bridesmaids, prom, parties, or any special occasion.
DETAILS:
- HEELS: 3 inches
- UPPER: Synthetic upper and lining
- MATERIALS: Mandmade outsole
- ORIGIN: Imported
STYLE NAME: EVA
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Satin Block Heel with Layered Organza Bow for Brides
Classic satin almond toe block heels topped with an oversized white organza bow for a sweet and romantic look. Perfect for outdoor and garden weddings where you won't be worried about heels getting stuck. Extra padded insole for all day comfort.
DETAILS:
HEEL HEIGHT: 2.75 inches
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: SALLY
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
White Satin Heels with Layered Organza Bow for Brides
Classic satin pointy toe heels topped with an oversized layerered organza bow for a sweet and romantic look. Perfect wear for brides, bridesmaids, prom shoes or any other special events.
DETAILS:
- HEELS: 3 inches
- COLORS AVAILABLE: White & Ivory
- UPPER: Synthetic upper and lining
- MATERIALS: Manmade outsole
- ORIGIN: Imported
STYLE NAME: BELL
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Sparkly Tall Block Heel Wedding Sandals
These sparkly rock glitter block heel sandals are perfect for your wedding, after party shoes, date night, prom, holiday, quinceañera, bachelorette party, and so much more. Include them in your everyday fancy attire to add a little pop of color and shine. Available in 6 colors.
DETAILS:
HEELS: 3.6 inches
COLORS AVAILABLE: White, Silver, Gold, Rose Gold, Burgundy and Navy
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
ORIGIN: Imported
STYLE NAME: LAUREN
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Personalized Faux Fur Slide Flat Wedding Sandals
Classic slide faux fur flat sandals with embellished personalized letter at your choice. It's perfect for getting ready on your wedding day, a bridesmaid gift or a comfortable wear to change into and dance the night away. Simple and easy wear for brides, bridesmaids and wedding parties.
**Please note choice of letter in ORDER NOTE section at checkout**
Example: K (right sandal), P (left sandal)
DETAILS:
COLORS AVAILABLE: White and Ivory
UPPER: Faux Fur
MATERIALS: Manmade outsole
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Personalized Satin Slip On Flat Wedding Sandals
Classic slide flat sandals with embellished personalized letter at your choice. It's perfect for getting ready on your wedding day, a bridesmaid gift or a comfortable wear to change into and dance the night away. Simple and easy wear for brides, bridesmaids and wedding parties.
**Please enter your choice of letter in ORDER NOTE section at checkout**
Example: K (right sandal), P (left sandal)
DETAILS:
COLORS AVAILABLE: Ivory, Light Blue, White, Pink, and Champagne
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: EVELYN
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Satin Slide Wedding Sandals with Allover Chiffon Flowers
Elegant slide flat sandals for casual and dressy look with added allover chiffon flowers. Simple and easy wear for brides, bridesmaids and/ or wedding parties.
DETAILS:
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: EVELYN
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Crochet Lace Pointy Toe Flats with Flower Applique
Feminine pointy toe shoes and with ankle strap. Elegance and vintage inspired wear for your special day. Perfect for bridesmaids, bridal shoes, prom shoes, party shoes, holiday shoes, and any special occasions.
DETAILS:
- COLORS AVAILABLE: Dusty Pink, Ivory, Light Blue, and White
- UPPER: Synthetic upper and lining
- MATERIALS: Manmade outsole
STYLE NAME: TWILA CROCHET
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Glitter Tall Block Heel Wedding Sandals with Bow
Add a cute front bow to these sparkly rock glitter block heel bridal sandals for a sweet and romantic look. Great for brides looking to match their wedding crew. Perfect for bridal shoes, bridesmaids shoes, quincenaera shoes, holiday, and all your special occasions.
DETAILS:
HEELS: 3.6 inches
COLORS AVAILABLE: White, Silver, Gold, Rose Gold, Burgundy and Navy
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
ORIGIN: Imported
STYLE NAME: LAUREN
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Wedding Sparkly Tall Block Heel with Long Bow
Another cute bow detail added to the back of these sparkly rock glitter block heel sandals. The oversized satin ribbon bow presents a fun and chic style. Perfect for bridal shoes, bridesmaids shoes, quincenaera, holiday party, and all your special occasions.
DETAILS:
HEELS: 3.6 inches
COLORS AVAILABLE: White, Silver, Gold, Rose Gold, Burgundy and Navy
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
ORIGIN: Imported
STYLE NAME: LAUREN
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Lace Up Sparkly Tall Block Heel Wedding Sandals
This sparkly rock glitter block heels sandals are the perfect shoes for weddings, bridesmaids, quinceanera, parties, evening wear, holiday, or any special occasion. Choose between a satin ribbon or sheer ribbon laces. Tie above the ankle for a pretty playful look.
DETAILS:
HEELS: 3.6 inches
COLORS AVAILABLE: White, Silver, Gold, Rose Gold, Burgundy and Navy
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
ORIGIN: Imported
STYLE NAME: LAUREN
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Marquise Rhinestone Block Heel Wedding Shoes
Classic satin almond toe block heels embellished with our glistening vine marquise rhinestone crystals across the front. The shimmering embellishment contrasted against the beautiful satin colors gives an ultra-chic look for any bride and bride squad.
DETAILS:
HEEL HEIGHT: 2.75 inches
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: SALLY
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Embellished Rhinestones Block Heel for Wedding
Almond toe satin block heel embellished with an oversized rhinestones applique making this shoe shine bright like a diamond. Extra padding for all day comfort. Perfect for brides, bridal party, bridesmaids, prom, parties, or any special occasion.
DETAILS:
HEEL HEIGHT: 2.75 inches
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: SALLY
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Block Heel with Rhinestones Detail for Wedding
Almond toe satin block heel embellished with rhinestones applique gives just a hint of shimmer for the most stylish and elegant bride. Depending on satin color, embellishments come in silver, gold, or black rhinestones. Perfect for weddings, bridal party shoes, bridesmaids, and all special occasions.
DETAILS:
HEEL HEIGHT: 2.75 inches
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: SALLY
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Simple Satin Wedding Heels
An all-time classic and elegant wedding shoes style with simplicity of satin pointy toe heels and removable ankle strap. Available in 10 colors.
DETAILS:
- HEELS: 3 inches
- COLORS AVAILABLE: Black, Burgundy, Champagne, Dusty Pink, Light Blue, Ivory, Silver, Hunter Green, Red and White
- UPPER: Synthetic upper and lining
- MATERIALS: Manmade outsole
- ORIGIN: Imported
STYLE NAME: BELL
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Embellished Rhinestones Wedding Heel
A classic satin closed toe heel embellished with an oversized rhinestones applique making this shoe shine bright like a diamond. Extra padding for all day comfort. Perfect for brides, bridal party, bridesmaids, prom, parties, or any special occasion.
DETAILS:
- HEELS: 3 inches
- COLORS AVAILABLE: Black, Burgundy, Champagne, Dusty Pink, Light Blue, Ivory, Silver, Hunter Green, Red and White
- UPPER: Synthetic upper and lining
- MATERIALS: Manmade outsole
- ORIGIN: Imported
STYLE NAME: BELL
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Wedding Flats with Floral Rhinestones Details
Contemporary, sleek, and refined designed ballet flats. This smooth satin pointed toe flat with floral crystal rhinestones on top adds just the right amount of sparkle and shine. Wear this on your wedding day, bridal shower, and all special occasions.
DETAILS:
- COLORS AVAILABLE: Champagne, Ivory, Light Blue, Off White, Pink, Royal Blue, White
- UPPER: Synthetic upper and lining
- MATERIALS: Mandmade outsole
STYLE NAME: VANITA
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Wedding Round Toe Flat with Crystal Strap
Ballet inspired round toe satin flat adorned with rows of sparkly embellishments across ankle tie. Tie silky ribbon bow at the back for a secure fitting. The navette cluster rhinestone details brings dazzle and glam. The light blue color can easily be your something blue. Perfect for brides, bridal party, bridesmaids, prom, parties, or any special occasion.
DETAILS:
COLORS AVAILABLE: Black, Burgundy, Champagne, Dusty Pink, Hunter Green, Ivory, Light Blue, Navy, and White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: CASSIE
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Women & Kids Satin Block Heel Wedding Sandals with Flower Appliques
Classy satin block heel with flower appliques. Simple yet elegant are great combination and will definitely be a favorite.
DETAILS:
HEEL HEIGHT: 1.25 inches (kids) & 2 inches (women)
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: NAOMI
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Wedding Pumps with Amaryllis Crystal Strap
Step into a fairytale dream with this satin pointy toe heels adorned with rows of sparkly crystal embellishments across ankle tie. Comfort with simplicity and perfect for fall or summer wedding, bridesmaids, flower girls, bridal parties, birthday, holiday parties, or any of your special events.
DETAILS:
- HEELS: 3 inches
- COLORS AVAILABLE: Black, Burgundy, Champagne, Dusty Pink, Silver, Hunter Green, Red, Light Blue, Ivory, and White
- UPPER: Synthetic upper and lining
- MATERIALS: Manmade outsole
- ORIGIN: Imported
STYLE NAME: BELL
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Embellished Pearl Flats for Brides
Inspired by a contemporary and refined designed ballet flat. This sleek satin pointed toe flat adorned with an oversized pearl applique is modern, regal, and sophisticated. Great statement piece as bridal shoes, bridesmaids flats, prom shoes, evening shoes, or any special occasions.
DETAILS:
- COLORS AVAILABLE: Champagne, Ivory, Light Blue, and White
- UPPER: Synthetic upper and lining
- MATERIALS: Manmade outsole
STYLE NAME: VANITA
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
White Satin Block Heel with Ankle Strap
An all-time classic and elegant style with simplicity of satin heels and removable ankle strap. Perfect for brides, bridesmaids, prom night, date night, holiday party, and any special occasions.
DETAILS:
HEEL HEIGHT: 3 inches
COLORS AVAILABLE: Champagne, White, Ivory, Navy, Burgundy, and Light Blue
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
White Satin Block Heel with Wrapped Ankle Tie
Satin block heel with satin ribbon ankle tie. Beautiful and yet looks fun and dramatic. Perfect for brides, bridesmaids, prom night, date night, holiday party, and any special occasions.
DETAILS:
HEEL HEIGHT: 3 inches
COLORS AVAILABLE: Champagne, White, Ivory, Navy, Burgundy, and Light Blue
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Bridal Flats with Mini Pearls
DETAILS:
COLORS AVAILABLE: White, Ivory
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: VANITA
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Lace Wedding Heels with Pearl Detail
Crochet Lace Wedding Shoes Collection. Vintage inspired pointed toe crochet lace with added pearls applique. The luminous pearls makes this a classic and elegant heel for any bride.
DETAILS:
HEELS: 3 inches
COLORS AVAILABLE: Ivory, White, Dusty Pink and Light Blue
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
ORIGIN: Imported
STYLE NAME: KATE
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
White Lace Block Heel with Ankle Strap
An all-time classic and elegant style with simplicity of lace heels and removable ankle strap. Perfect for brides, bridesmaids, prom night, date night, holiday party, and any special occasions.
DETAILS:
HEEL HEIGHT: 3 inches
COLORS AVAILABLE: Ivory & White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
White Lace Block Heel with Wrapped Satin Tie
An all-time classic and elegant style with simplicity of lace heels and wrapped satin tie. Perfect for brides, bridesmaids, prom night, date night, holiday party, and any special occasions.
DETAILS:
HEEL HEIGHT: 3 inches
COLORS AVAILABLE: Ivory & White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Satin Pointy Toe Low Heels with Rhinestones Applique
Classic satin pointy toe low heel shoes is embellished with rhinestones applique makes this shoe sparkle. The light blue color can easily be your something blue. Simple and easy wear for bridal wear, bridesmaids, holiday party, wedding parties, and any special occasions.
DETAILS:
- HEELS: 2 inches
- COLORS AVAILABLE: Ivory, White, Light Blue, Champagne
- UPPER: Synthetic upper and lining
- MATERIALS: Manmade outsole
- ORIGIN: Imported
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Satin High Heel Wedding Sandals
Classic satin high heel sandals adorned with ankle strap for romantic, elegant and feminine look. The light blue color can easily be your something blue. Simple and easy wear for bridal wear, bridesmaids, holiday party, wedding parties, and any special occasions.
DETAILS:
HEEL HEIGHT: 3.5 Inches
COLORS AVAILABLE: Ivory, Light Blue, Champagne, White, Fuchsia
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: DEMI
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Satin High Heel Wedding Sandals with Pearls
Classy satin high heel sandals with rows of pearls on upper and ankle strap for elegant and feminine look. The delicate pearl beads are placed carefully by hand made to order to create a graceful classic bridal shoe. Simple and easy wear for bridal wear, bridesmaids, holiday party, wedding parties, and any special occasions.
DETAILS:
HEEL HEIGHT: 3.5 Inches
COLORS AVAILABLE: Ivory, and White
UPPER: Synthetic upper and lining
MATERIALS: Manmade outsole
STYLE NAME: DEMI
Currently we ship to US and Internationally to some countries ONLY to UK, Canada, France, Italy and Australia. Please message us for international shipping cost or refer to our individual listings.
- Depending on the items of your order, please allow the 1-2 business days to process your order after payment is received. Certain items may need extra time due to its details. Delivery methods are as follow:
- US ORDERS ONLY (PROCESSING TIME INCLUDED):
- FREE SHIPPING: 7-10 business days
- Standard shipping: 5-7 business days
- Priority Mail: 3-5 business days
- Express Mail: 2-3 business days
- INTERNATIONAL ORDERS ONLY:
Shipping cost is to cover POSTAGE FEES ONLY, IT DOES NOT COVER CUSTOM CHARGES as it will vary depending on countries. We also WILL NOT be responsible for any custom charges your package may be subjected to. Delivery time varies based on each country. We strongly encourage you to check with your local post office as packages may be held due to custom regulations.
- STANDARD INTERNATIONAL - delivery time will take between 15-45 business days. This is only partial tracking. We are unable to track package once it leaves United States.
- PRIORITY INTERNATIONAL - delivery time will take 6-10 business days. This includes tracking, however, NO INSURANCE.
- EXPRESS INTERNATIONAL - delivery time will take 3-5 business days. This includes tracking, however, NO INSURANCE.
- All orders US & INTERNATIONAL are at default to be shipped with STANDARD SHIPPING. If you need your items sooner, faster shipping arrangements are available at additional costs.
- Based on our location & your shipping address, we will determine the most efficient delivery carrier for your order. Once package is shipped, you will receive a confirmation in your registered email.
- All orders placed after 12PM PST will be processed the following business day.
- US ONLY orders of $150 and above is FREE.
- We will NOT be held responsible if item is lost or damaged in transit. Insurance is available upon request at additional cost.
- Contact number is REQUIRED incase we or carrier will need contact you regarding your order.
** Please note we DO NOT accept returns of orders from our Etsy shop. Please see our Etsy shop policy and contact us via Etsy for exchanges ***
RETURNABLE ITEMS:
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 14 days of delivery date.
While we understand shoes need to be tried on, we advise you to try on shoes on carpet areas and with clean feet. We will ONLY accept the returned item for exchanges or refunds in original clean condition (NO EXCEPTIONS).
All refunds will be credited to the original method of payment.
To submit a return or exchange request, please click link: kaileep.myreturnscenter.com and follow instructions on the screen. After your request is submitted, we will notify you via email for approval.
NON-RETURNABLE ITEMS:
- Selected items in our shop are detailed and handcrafted by our team with their hands in our facility, therefore, these items are eligible for EXCHANGES & STORE CREDIT ONLY.
- All sale items & accessories are FINAL SALE.
- Shipping fees are NOT refundable.
FOR U.S ORDERS ONLY:
RETURNS:
- If your return request is approved, please follow instructions on your email carefully and a prepaid return label will be provided separately.
- Once your return package is received, we will process a refund. The cost of the prepaid shipping label will be deducted from your refund.
- The current cost of return shipping labels are as follows: $7 for kids shoes and $12 for women shoes.
EXCHANGE ONLY:
- Once an exchange request is submitted and approved, To complete an exchange, please place a new order of equal or greater value. This ensures faster turnaround exchange time and guaranteed size availability.
- Once your new order has been placed and shipped. Please contact our team to receive a prepaid return shipping label to send back your previous order. You can email us at help@kaileep.com or give us a call at 1-833-524-5337 Monday–Friday, 9 AM–4 PM PST.
- Once your return package is received, we will process a refund. The cost of $7 for kids shoes and $12 for women shoes for the prepaid shipping label will be deducted from your refund.
- If you prefer to process an exchange WITHOUT placing a new order, please note, you will be responsible for the return shipping and we will NOT provide a prepaid return shipping label. We recommend using a shipping carrier with tracking numbers for your reference, as you may be asked for proof of shipping and delivery.
FOR INTERNATIONAL ORDERS ONLY:
- Due to unpredictable shipping and custom holding time, we DO NOT PROCESS EXCHANGE and will not hold shoes to exchange. Please place a new order for the new size/ style and we will ship within 1-2 business days.
- If your return request is approved, please follow the return instructions on your email carefully.
- Please return and ship the incorrect size shoes to us within 10 days from the date of request. This means, package will need to be postmarked within 10 business days of the return request date. When shoes are received, we will process a refund (shipping fee is NON-REFUNDABLE).
- Please note you will also be responsible for return shipping. We DO NOT provide a prepaid return shipping label for international orders.
IMPORTANT NOTE FOR ALL RETURN & EXCHANGE REQUEST:
- Returns for orders with free shipping value at less than $100 will be subjected to a $7 fee.
- Returns over $100 will be subjected to 15% RESTOCKING FEE.
- Please allow 7-10 business days to process your return/ exchange from the time we received your item(s) in our facility.
- We also recommend that you pack items securely as we ARE NOT responsible for lost or damaged packages in transit.
- Return Authorization will be voided if item(s) is not shipped within 10 business days of return request.
- We will ONLY accept the returned item in original clean condition (NO EXCEPTION).
- To better process your return/ exchange, we recommend to include one of the following: the RMA (Return Merchandise Authorization), original packing slip, or written note with order number.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: help@kaileep.com or click here
- call: 1-833-524-5337
- live chat
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout.
Q: Where is your item shipping from?
A: All orders are shipped from California.
Q: How do I return or exchange my order?
A: You have 14 days from delivery date to submit a return or exchange request. Please click link to submit a request: https://kaileep.myreturnscenter.com/.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.