Satin Pointy Toe Flats with Ankle Strap
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30 Days to Return or Exchange View Policy
Free shipping on U.S orders $150 and more
A dressy flat for nights when you want a polished look without spending the whole event in heels. The flat sole makes standing and walking easier from arrival through the end of the night. The pointed toe keeps the silhouette polished, and the ankle strap helps keep the shoe secure. It works especially well for cocktail parties, wedding guest looks, dinners, and events where you expect to be on your feet. The rich green tone is especially suited to fall, winter, and holiday events.
Why You’ll Love Them
- Dressy alternative to heels
- Secure ankle strap
- Polished pointed-toe silhouette
DETAILS:
- HEEL HEIGHT: 0.25"
We want you to love what you have purchased at Kailee P.! We allow returns of unworn, unwashed, undamaged or defective merchandise within 30 days of delivery date.
If you placed orders during the Holiday season, we allow returns of unworn, unwashed, undamaged or defective merchandise purchased between 11/23/25 - 12/31/25 to have until January 30, 2026.
Welcome to Kailee P. FAQ page, your one-stop guide for everything about Kailee P. shoes, shipping, returns, sizing, and more. If you can’t find what you’re looking for, please reach out to our Customer Support team.
Q: How can I get an assistance?
A: You can reach our customer support at the following:
- email: [email protected]
- call: 1-833-524-5337
- live chat
ORDERS & SHIPPING:
Q: I’ve placed an order. How long will it take to ship?
A: Once order is placed and size is available, please allow 1-2 business days to process and ship. Orders placed after 12:00 PM PST will be processed the next business day. Please note this does not include shipping delivery time.
Q: I live outside of US, how long will shipping take?
A: We ship to most countries. International orders will take 7-21 business days for standard shipping. Expedited shipping will take 6-10 business days at additional cost. You will see shipping cost at checkout. Please note:
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International orders are subject to customs duties, taxes, or import fees, which vary by country.
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These charges are not included in the shipping fee at checkout and are the responsibility of the customer.
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Unfortunately, Kailee P. cannot estimate or control these fees as they are determined by your country’s customs office.
Q: Where is your item shipping from?
A: All orders are shipped from California, USA.
Q: How do I track my order?
A: Once your order ships, you’ll receive a tracking number via email so you can follow your package’s journey.
Q: I received an email notification stating my order has been delivered, but I have not received it. What do I do?
A: For US orders, first, please check your tracking online to see the most recent information. Second, please check with your neighbor or receptionist desk. There have been times where packages have been delivered to a nearby unit. Next, please contact your local post office and inform them that you have not received the package.
For international orders, please check the tracking number provided to you via email to see if your package has been held at customs. Items held at customs are normally due custom fees or VAT imposed by your country before it can be released and delivered to you.
Q: The item I want is out of stock, but I need them! what do I do?
A: We’re so sorry the item you want is out stock. You can enter your email at listing to be added to the waitlist. When size is available, you will receive an email notification.
SIZE & FIT:
Q: How do I find my correct shoe size?
A: We recommend measuring your feet at home and referring to our Size Guide.
If you’re between sizes, we suggest sizing up for comfort. Feel free to contact our support team if you need personalized size advice.
Q: How do I measure feet at home?
A: Here is the simplest method to measure your foot at home and hopefully it will be helpful for you to determine sizing:
- Take a sheet of paper and place it on a firm surface- not plush carpeting or pebbly surfaces.
- Put your feet comfortably neutral step onto the piece of paper (one foot per sheet if paper does not fit).
- Hold the pencil as perpendicular as possible to your foot and outline the shape as close to your foot as you can.
- Measure the distance between the center of the heel curve to the tip of the longest toe. This is the length.
- One foot tend to be larger than the other, therefore, please go with the longer length to determine shoes size.
Q: How do I determine sizing on kids shoes?
A: Shoes tend to fit differently on kids and we recommend it’s best to use our size measurements as a reference on listing.
Q: Do you carry wide width?
A: No, our women shoes collection is available ONLY in medium standard width, however, we recommend to go up a half size to accommodate wider fitting.
Q: What if my shoes don’t fit?
If your shoes don’t fit, you can request an exchange or return within 30 days of delivery (for unworn items only). Visit our Return Policy page to start the process.
DYABLE & CUSTOMIZATION
Q: Are satin shoes dyable?
A: Yes, for selected styles ONLY.
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Products that can be dyed will be clearly labeled on the product page.
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Please note that Kailee P. does not provide dye services directly.
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If you’re unsure whether a style is dyable, reach out to our Customer Service team and we’ll be happy to assist.
Q: Do we offer customizations?
A: Yes, we offer limited customization on embellishments (such as pearls, crystals, bows or straps).
Please note:
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Availability of customization depends on the style.
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Contact our team at [email protected] or live chat before placing your order to confirm what’s possible.
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Customized orders are final sale and cannot be returned or exchanged.
RETURNS & EXCHANGES
Q: What is your return policy?
A: You may return eligible items within 30 days of delivery for a refund or exchange, provided they are:
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Unworn, undamaged, and in original packaging
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Not marked as final sale or customized
Please click link to submit a request: https://kaileep.returnsdrive.com/.
Q: Can I cancel or modify my order?
A: Yes, we allow order cancellation within 24 hours from the time order is placed. However, for Priority or Express orders, we cannot guarantee order changes or cancellations once placed. If you need help, contact us as soon as possible at and we’ll do our best to assist.
PRODUCT CARE & OTHER QUESTIONS
Q: Are your shoes suitable for outdoor weddings?
Many of our shoes can be worn outdoors, but for grass, sand, or uneven surfaces, we recommend block heels or flats for better stability.
SAME STYLES, DIFFERENT HEEL HEIGHTS...
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Customers praised these satin pointy toe flats as "very cute and comfortable" with true-to-size fit. The shoes offer good style and color selection, though concerns about durability emerged, with the satin material at the toe potentially not surviving long-term everyday wear. Limited cushioning noted, but overall comfort maintained.
- 5 stars: 386 (88%)
- 4 stars: 34 (8%)
- 3 stars: 11 (3%)
- 2 stars: 4 (1%)
- 1 star: 5 (1%)
Shoes came in defective with the straps being put on the same side, each shoe. The exchange policy is super confusing and when I tried to call customer service there has been no response. My wedding is in 2 months and it’s pretty frustrating. These are the first pair of flats that fit and are appropriate and now I’m probably going to have to pay extra to get them fixed locally.
Hi Shaela, We’re so sorry to hear about this experience and understand how frustrating it must be, especially with your wedding approaching. We wanted to clarify that the ankle straps on this style are detachable, and can be removed and reattached if needed.
We have reached out to you directly so we can assist and make this right as quickly as possible.
These shoes are more beautiful in person, than they are in the pictures. Exactly as described.
So beautiful, the color was perfect. Comfy we had to hike on our wedding day these flats were perfect!
Received in a timely matter and they are exactly as pictured! So darling and good quality. I love the bow tie
I was on the hunt for some beautiful pointy toe flats for my wedding day that were comfortable, right size and went well with my dress. I was so impressed with the quick service, how well the sizing fit and the quality of the product. 10/10 recommend! All the way from Australia I am a big fan! Thanks team.
These shoes are stunning!! I got them in Champagne and the color is perfect. The craftsmanship of the shoes is fantastic - I haven't seen any defects. I opted to have the ballerina ribbons. When I tried them on and started to walk, they slid right down my leg. I will have to use body or glue (is that a thing) or I can opt to use the two straps that were included as well!!
The shows were beautiful. Great quality and the pearls and bow in the back was a beautiful decor in the shoes.
The shows were beautiful. Great quality and the pearls and bow in the back was a beautiful decor in the shoes.
I can't believe how beautiful they are!! Fits really nicely with my wide feet. The materials are great quality. Shipping was the absolute best!! Customer service was amazing and extremely helpful!
These shoes were so great for my wedding<3 every bride needs that “something blue” charm and these were perfect!
They didn’t give me any blisters and were comfortable the entire day start to finish! My shoe size is an 8.5 and the 8.5 shoe fit great! If you scuff them up just take a damp, cold towel to them and they are brand new!
Would recommend!
I was supposed to get these shoes on friday my event was Saturday and they miraculously showed up 1 hr before I was to leave. The only issue I had with them is that I had to double tie the ribbon because people kept stepping on them and untying them. Otherwise they were perfect!
These are perfect for my wedding. I'm about a 10.5 and I got a 10 and they fit great! Great quality and well worth the price
The seller had great communication and the shoes were very high quality!
Very cute. Straps are not very strong so we twisted them for more support. Great color.
I had bought the shoes in a half size smaller (based on reviews I saw) and they were pretty tight in the toes, so I did return them to get a larger size. The size I wear fit perfect! I'm nervous about wearing pointy shoes since I never wear shoes like this. But I walked around in them in the house and they seem comfortable enough to last a night without having to take them off.
They are very cute!
I used these as my wedding shoes and they were beautiful! The only issue was that they got dirty pretty easily, but that was fine because I only needed them for one day.
They are so perfect for my wedding day!! My something blue! Thank you!
I can't wait to wear these at my wedding. Just as pictured!
GORGEOUS, the exact vision I had for my wedding shoe! I have wider feet and bunions and they fit super comfortably! Also, I ordered theses on Tuesday and they arrived Friday! Amazing. I will be recommending this shop to my wedding party and mothers (: thank you!
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